Cleaning Procedures - English 8/29 | Take the Quiz

When I empty the trash it’s OK to leave the old trash liner

When its still clean

When it just has a little dirt

C. I should always change the trash liner

It doesn’t matter where I put the person’s trashcan as long as I don’t miss any trash.

True

False

It’s OK to put a bag of trash bag on the carpet….

When my trash brute is full

Anytime, as long as the bag is not leaking

Never

Every time, this is part of normal cleaning

I should always take a moment to check my work before leaving the area.

Always

Never

Only if I have time

I should do the following if I see some boxes that are NOT labeled, but it looks like it is trash/recycling?

Throw them away

Take a picture, report it to my supervisor so they can ask the tenant

Placing trashcans or trash bags on desks is OK.

Never

Always

Sometimes

Recycling boxes don’t need to be broken down

True

False

My partner needs to borrow my keys to open a door, I should?

Never give them to anyone.

Explain the keys are my responsibility and I am not allowed to give them away.

Ask if I can help by opening the door for the person

All of the above

If I accidentally break something I should?

Report it immediately with a photo

Lie about breaking it, its probably not a big deal

I can put it back so long as no one notices it.

The first thing I do when I go into the kitchen is?

Clean the floor

Empty the trash

Work high to low on any dusting

The color rag I use in the kitchen is?

Red

Blue

Green

Paper towels

The chemical I should use on kitchen surfaces is?

Peroxy 15

HDQC2

Bio-Glass 18

It’s OK to spray chemicals directly on surfaces?

Always

Sometimes

Never

I will not have to clean dishes in the sinks.

True

False

It depends on the building. I should ask my supervisor.

I should mop the floor?

After I clean the counters

After I take the trash

Before I do anything else

Mopping the floor is the last thing I do

It’s OK to spray Peroxy 15 on wood

Sometimes

Never

Always

I should change my flat mops

At the end of my shift

As often as needed

When they are dirty

When mopping I should always

Make sure I remove all crumbs under tables and corners

Sweep first

Make sure my water and mops are clean

Start at the back of the room and work my way back

All of the above

Trash liners in kitchens should be changed?

Every time

Only when dirty

When I have time

It’s important not to use the “bottle fill” option on the dispensing system because?

This setting might cause a spill

There is too much chemical in this setting. It will make the floor streaky.

The first thing I do when cleaning the copy room is?

Wipe down open areas of counters

Empty the trash

Sweep the floor

I should touch the equipment and the machines?

Sometimes

Aways

Never

I should use which color rag in the copy rooms?

Red

Blue

Green

It doesn't matter

Most of the time, people will leave recycling and boxes in the copy rooms, so I should pay attention to this area.

True

False

If I see boxes that aren’t marked “Trash” I should?

Throw them away anyway

Leave them until the next day and see if they are still there

Take a picture and ask my supervisor to report to the tenant and ask if it should be taken.

I am responsible for mopping the floors in copy rooms?

Not less than once per week

Whenever there is a spill

A and B

I should break down recycling boxes

Sometimes

Never

Always

When I have time

I should wipe down the conference room tables?

Every night

When I have time

When they are dirty

If the conference table is wood, I should NEVER use which chemical?

Bio Glass 18

Tribase 17

Peroxy 15

It’s not important to push in the conference room chairs?

True

False

I’m not responsible for spot cleaning glass in conference rooms?

True

False

Most spots on the glass tend to be?

All over

Around the door handles

I’m not responsible for cleaning glass, so it doesn’t matter

If I find papers and work materials on the conference table I should?

Work around the papers and do not touch anything

Move everything out of the way so I can clean

If I find half eaten catering food left in the conference room I should?

Neatly set things off to the side if I’m not sure it should be thrown away

Ask my supervisor

Take a picture to report to the customer

All of the above

I should help the vacuum technician if I see vacuuming needed in conference rooms by?

Pulling out the chair so he/she can see the problem area

Notifying the vacuum technician

A and B

This isn’t my job. He should pay attention if it needs to be vacuumed

If I see spots on glass I use which color rag?

Blue

Red

Green

Paper towels

It doesn’t matter where I leave the trashcan, as long as I empty it?

True

False

Each building has a different policy on desk cleaning, so I should?

Clean the desk if it’s dirty

Rearrange the persons desk so it looks organized

Ask my manager if I’m responsible for cleaning desks before I touch anything

When cleaning a desk I should never?

Move a persons personal items

Spray chemical directly on their desk

Wipe their computer screen with chemicals

All of the above

What color rag should I use when cleaning a desk?

Green

Blue

Red

Yellow

What chemical should I use when cleaning the desk?

Peroxy 15

Bio Glass 18

Tribase 17

HQD2 Disinfectant

If I accidentally break something I should?

Report it to my supervisor right away with a photo. Just be honest.

Lie about it, it’s probably not a big deal

C. Try to fix it so no one can tell I broke anything

The computer monitors should be cleaned with what?

A very wet green microfiber

A feather duster only

I shouldn’t touch them at all

The policy on closing/locking office doors is to?

Check with my supervisor because each office is different

Lock any doors that have a lock

It doesn’t matter if I lock the doors as long as the office is clean

I should do the following after I finish cleaning an area.

Check my work

Make sure I didn’t leave any supplies behind

Turn lights off and close/lock doors

All of the above

It is very important to be careful working around people’s personal items.

True

False

When detailing an area, I should always dust working from the bottom up?

True

False

Mid range dusting includes?

A. Blinds and window sills

B. Tops of cubicles, counter tops and cabinets

A and B

C. Elevator Tracks

What equipment do I need when I squeegee glass partitions?

What chemical can I use to remove calcium deposits?

Tribase 17

Peroxy 15

Bio Glass 18

What is the first thing I should do when cleaning elevator tracks?

Polish them

Have security shut down the elevator

Make sure they have been vacuumed

When cleaning blinds I should always?

Be very careful not to force the “tilt gear, bend or break them

Return them to the exact position I found them in

Dust both sides

All of the above

When dusting, I will most often use this tool?

A blue rag

A squeegee

A lambs will duster

I may be asked to use the following when vacuuming

A backpack vacuum

An upright vacuum

A variety of attachments

All of the above

The first thing I do before I vacuum is?

Hurry up and start vacuuming

Open the vacuum and check the bag and filter

Look at the bottom of the vacuum and clean out any hair or debris

C and D

I should empty the vacuum bag when?

It is completely full

It is ½ full

When my supervisor tells me to

The next thing I should inspect before vacuuming is?

Inspect the carpet to see if it needs vacuuming

The extension cord has no rips, tears, exposed wires and has three prongs

The vacuum harness has no rips or tears

B and C

The extension cord should NEVER remain attached in any way to the vacuum when I’m finished with it.

True

False

The backpack vacuum should fit tightly where?

Around my shoulders

Around my waist

It should not be tight anywhere

I should yank the cord out of the outlet when it reaches as far as it should go?

True

False, I should never yank the extension cord. This damages the outlet and the cord.

When working in a small area?

Drop the vacuum cord in the middle of the area and work forward through each section

Go to the end of the hallway, drop the cord there and work backward

Drop the vacuum cord in the beginning of the area and work forward

When working in a large area such as a hallway or open office space I should?

Go to the end of the hallway, drop the cord there and work backward

Drop the vacuum cord in the beginning of the area and work forward

I should NEVER

Yank the cord from the wall

Pull the cord around furniture and walls

Bump into furniture and walls

All of the above

If I pull out chairs and trashcans to vacuum I should always put things back exactly how I found them.

True

False

It’s OK to connect two extension cords to each other.

True

False

On an upright vacuum, if I open the front, the white filter should be changed?

Whenever it’s dirty

Approximately every two month

It doesn't need to be changed

A and B

On an upright vacuum, before and after each use I should check?

The bottom to make sure no hair or strings have collected around the brushes

The vacuum bag is not more than ½ full

The filters are clean

All of the above

I should NEVER unplug a person’s cords from an outlet in their workstation.

True

False

I am responsible for picking up paperclips and larger trash that can’t be vacuumed.

True

False

I should always unplug my extension cord from the vacuum and neatly wrap it up after each use.

True

False

The most common backpack vacuum attachment I will use is?

Edging tool

Scalping tool

Hard floor tool

Round brush tool

The edging tool, which is a long straight attachment, is used for what?

Corners, crevices and edges

Baseboards

Vents

I should never use the Scalping tool on hard floors because?

It won’t pick up the dirt very well

It will scratch the hard floors

A and B

A common duty that the vacuum technician usually helps with is?

Cleaning kitchens

Mopping floors

Taking out the trash in the gondola

If I break something I should?

Immediately report it to my supervisor, just be honest.

Lie about it, it’s probably not a big deal

Try to fix it and hope nobody notices.

I should never prop doors open with anything except a doorstop.

True

False

I should work low to high when dusting.

True

False

When dusting I should make sure to clean the following:

Tops and sides of partition doors and walls

Vents and lights

Corners for cobwebs

All of the above

The first task I do when entering the restroom is:

Dusting

Toilets

Floor

Counter and mirror

The second task I do when entering a restroom is:

To disinfect anything the chemical must be given enough “dwell time”.

True

False

While the toilets are given dwell time, I should do the following:

Clean the mirror, sink and counter

Mop the floor

Do my dusting

I should use which color rag on the toilets?

Blue

Red

Green

Yellow

I should use which color rag to clean glass?

Blue

Red

Green

I should always dust mop or sweep the floor before mopping.

True

False

I should change toilet paper if it is less than ¼ empty.

True

False

I should mop the floor with which chemical?

Tribase 17

HQD2 Disinfectant

Bio Glass 18

Peroxy 15

14. I should always check dispensers, lights, toilets and air fresheners to make sure they are working properly.

True, I will report anything broken to my supervisor.

False, this is the job of my supervisor

How often should I pour water down the restroom drain?

Daily

Weekly

Monthly

Whenever it is needed

I should ALWAYS spray stainless steel polish directly on the dispensers.

True

False

I should NEVER use the “bottle fill” dispenser setting, only the “mop fill” setting when filling my mop bucket.

True

False

The last thing I do after cleaning is?

Take out the trash

Mop the floor

Check my work and make sure I didn’t leave any supplies

It’s OK to use paper towels to clean.

True

False

Everything in a tenant entryway/lobby area should be cleaned nightly.

True

False

If I have time

I am not responsible for wiping down the reception desk.

True

False

What color rag should be used to wipe down surfaces?

Red

Green

Blue

I should do the following to make sure I leave the area organized.

I am responsible for mopping the floor with which chemical?

Tribase

Peroxy

HQD2

Water

If I encounter shiny tile I should use which chemical?

Mop with clean water only and dry with a flat mop

Mop with a lot of chemical

Sweep only

What chemical should I use for wiping off glass shelves or ledges?

Bio Glass 18

Tribase 17

HQD2 Disinfectant

What chemical should I use for wiping off tables and counters?

Tribase 17

Peroxy 15

HQD2 Disinfectant

Cleaning glass entrance doors should be the last thing I do before I lock the office doors?

True

False

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Cleaning Procedures - English 8/29

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