Student Worker Test Early Spring
Student Worker Training Quiz
Welcome to the Student Worker Training Quiz for Early Spring! This quiz is designed to test your knowledge of key procedures and responsibilities within Residence Life.
Prepare yourself with questions on:
- Mail sorting and package handling
- Lock out procedures
- Professional staff members
- Housing exceptions and deposits
By what time should the mail be sorted?
3:00 pm
4:00 pm
7:00 pm
5:00 pm
Where should you look if mail arrives for a person who is not listed in StarRez
Alpha Roster
The Student Worker Binder
Bellarmine Directory
None of the above
What is the appropriate way to answer calls
"ResLife..."
"Hello?"
Housing and Residence Life, this is (NAME). How many I help you?"
If a student cannot find their room preference open room during housing selection what should they do?
Call the office
Select another room and add their name to the waitlist
Apply for a housing exception
How do you return a package if it has already been logged as RECEIVED in StarRez
Write it in the return to sender log
Delete the package in StarRez
Mark as returned in StarRez
None of the Above
Select each of the PROFESSIONAL Residence Life Staff members
Brandon Taylor
Sylvia Johnson
Lindsey Gilmore
Kathryn Bruce
Hannah Steen
Mike Embry
Angela Roby
Leslie Maxie-Ashford
Sarah Williams
Austin Adams
Which of these is not a responsibility of the student who closes at 7?
Lock the cabinets
Close down the package desk
Sort the mail
Put the golf cart away
Where do you place the yellow package sheets after receiving the mail?
In Sylvia's box
In the package binder
On the front desk
In the Shred bin
What is the charge for a student's first lock out
$5
$10
$0
$15
What is the charge for a lock out after the first one?
$5
$10
$0
$15
What is the procedure for recording lock outs
Write the student's name on a note for Sylvia
Let the student in without recording their information
Check the student's picture in StarRez or their ID and record it on their page in the lock out binder
Leave a post-it note
What should a student do if they have trouble with their cable service
Call/email ResLife
Call/email Maintenance
Call/email College Cable
Call/email Tech Support
How far in advance are you required to notify the office if you will not be in for your shift?
1 hour
4 hours
1 day
8 hours
If there are 2 or more people working before 5...
They can both work the package desk
They can both work in the main office
One should work the package desk and the other should work the main office
One can do packages and the other can do homework
What do you do if a student pays a fine or fee in the office
Put the money in an envelope with their name, ID, and amount
Give them a receipt
Put the money in the money box
All of the above
How much is a housing deposit for returning students?
$200
$75
$50
$100
For what reasons do we consider housing exception requests?
Moving home with parent
Confirmed off-campus housing arrangements
Financial hardship
Medical hardship
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