Open Ended Questions
Mastering Open Ended Questions
Discover the art of asking open ended questions with our engaging quiz! This quiz is designed to test your knowledge and enhance your skills in leveraging open ended questions to connect better with customers.
By participating, you'll learn about:
- The definition and benefits of open ended questions
- Effective techniques for crafting meaningful inquiries
- How these questions can reveal deeper insights and needs
Open Ended questions can be answered in a simple "yes" or "no"
True
False
Open Ended Questions help discover customer's unstated and undiscovered needs?
True
False
Using "T.E.D" questions (Tell, Explain and Describe) are effective ways of asking open ended question?
True
False
This is an Open Ended Question
Do you have Jewelry?
Is your Jewelry worth $5K?
What type of Jewelry do you have?
This is an Open Ended Question
Are you happy with your coverages?
How are you planning to use your vehicle?
How is your day going?
Do Open Ended Questions help build a genuine connection with our customers?
True
False
"How do you feel about your Coverages"- how to ask this question as an Open Ended Question.
Are you happy with your coverages?
Are we making any changes to your coverage?
What do you value the most out of your current coverage?
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