Leadership & Communication Assessment
Leadership & Communication Assessment
Assess your understanding of effective leadership and communication strategies through this engaging quiz! Designed for professionals at all levels, this assessment will help you identify your strengths and areas for improvement.
- Explore various scenarios and choose the best actions.
- Enhance your leadership skills.
- Improve team communication and dynamics.
Your team is scheduled to discuss project updates in a 9am meeting. You’ve been so busy with work that you forgot about your dentist appointment, which is scheduled at 8:30am the same day. Your boss has communicated that everyone’s attendance is important. What is the best action to take?
Be honest with your boss and inform them as soon as possible about the appointment time
Ask your boss if you can discuss your project updates next week instead
Ignore the meeting and take the morning off for your appointment
A new employee in your department is still learning their job and asks you for help on a task. You’re swamped with work, but no one else seems to be available to help them. What is the best action to take?
Tell them to email you about what they need help with instead, so you can help them later
Talk to the employee about what they need help with and try your best to assist
Tell them to review their training modules again
Your team has been assigned a large project to be completed over the next 6 months. You are the lead on this project and your boss is counting on you to deliver results by the deadline. What is the best action to take?
Chop up the project into smaller, more attainable goals for each month to ensure the deadline is met
Email your team members a giant list of tasks for the project
Put the project to the side since it isn’t due for another 6 months
Which of the following actions are important to take when setting realistic deadlines for a project?
Comparing the task to other similar tasks to determine what is an appropriate deadline
Scheduling a meeting every other week to discuss project updates
Asking your team members when they are most available to work on the project
A new employee asking an experienced employee about training needed for a promotion is an example of?
Coaching
Mentoring
Neither a or b
When providing feedback to an employee, which of the following should always be included?
Criticism
Opportunity for Growth
Open-ended comments
When working on a project with your team, what is one of the first things you should consider?
The strengths and weaknesses of each team member
The age of each team member
The job tenure of each team member
What is one specific advantage of team building activities?
They break down barriers between team members
They can be an efficient use of company time
Team members are always willing to ‘open up’ in these settings
You got in an argument with your family friend last night that caused you to sleep poorly. You are now running late to work and are having a hard time focusing on your tasks for the day. How do you approach your full day of work ahead?
Call off all your meetings for the day and head back home
Let your team members know the details of the argument so they can understand why you’re in a bad mood
Separate your reaction to the argument from how you treat your team members at work
A co-worker shares with you a personal struggle they have and seeks you out for advice. You have never been in their situation before and are not sure what to do. What is the best action to take?
Tell them you can’t help them, since you’ve never been in that situation before
Listen to their situation and help them figure out what next steps to take
Tell other co-workers about their situation to see if they have better advice
Which of the following conflict resolution styles require a high level of collaboration and a low level of assertiveness?
Competing
Compromising
Accommodating
Which of the following is most important when considering when and where to resolve conflict?
Whether the environment has distractions
Whether more than one manager is present
Whether the conflict concerns another person
When delegating tasks, you should always…?
Assign tasks according to the team member’s weaknesses, so they can strengthen those skills
Delegate the most tasks to the team member who is seen as most reliable
Assign tasks according to the team member’s strengths, so projects are completed as efficiently and effectively as possible
What is the first step in delegating successfully?
Choosing the right task to delegate
Identifying the right people to delegate to
Neither a or b
When referring to SMART goals, what does SMART stand for?
Specific, Measurable, Attainable, Relevant, Timeliness
Specific, Measurable, Attainable, Realistic, Timeliness
Specific, Measurable, Attainable, Relevant, Transparent
Why is creating a culture of accountability important?
It ensures the same mistake will not be repeated
It teaches employees to value their work.
Holding employees accountable can be substituted for performance feedback
Which of the following is considered a team dysfun
Management of conflict
Lack of commitment
Presence of vulnerability
Which of the following is a characteristic of an effective team?
Micromanaging team members
Holding the leader accountable for meeting team objectives
Building trust and collaboration between team members
One of your team members has been going through a tough time. They begin to tell you about their hardships. What would be the most appropriate response?
Tell them, “I’m sorry you’re going through this. Would you like to talk about it more?”
Tell them, “I know exactly how you feel - I’ve had a lot of hardships myself.”
Tell them, “I’m sorry, but I’m not sure that I can help you.”
Which of the following is the best reason as to why emotional intelligence important at work?
It helps identify the team members that create problems for others at work
It allows you to perceive, understand, and manage the emotions of yourself and other team members.
It increases confidence in the decisions you make throughout the workday
Which of the following is a benefit of conflict at work?
It can lead to constructive and necessary changes
It reveals to you the team members you can trust and those you cannot
It is a healthy way of strengthening your argumentative skills
Imagine that in a recent meeting, a team member blames you for something that was not entirely your fault. What would be the most appropriate way to resolve this conflict?
Standing your ground and firmly telling the team member that you are not the only one to blame
Asking the team member more questions to better understand their perspective, as there may be a misunderstanding
Avoid saying anything and email management about the conflict after the meeting
How do team building activities improve team member relationships?
They motivate team members to work together outside of typical work contexts
They force team members to compete
Neither a or b
Which of the following is true?
Team building builds trust between team members
Team building is a mandatory resource that businesses must have in place for employees
Team building decreases productivity
Imagine that a project you are currently working on is falling behind on schedule. What is the most appropriate action to take?
Reprioritize the tasks at hand and communicate any changes in timeline to management
Tell management that the project’s deadline is unrealistic and needs to be pushed back
Take the work home to ensure it gets done on time
Why is risk management important in achieving project goals?
It identifies project risks early on and ensures an action plan is in place to handle them
It guarantees nothing will go wrong during the project management process
Neither a or b
Imagine that a company-wide change has been implemented. Employees do not seem to be reacting positively. What is the most likely reason for the employees’ reluctance to the change?
The company failed to determine their readiness for change
The company wasted their employees time by informing them about the change in person rather than in a quick email
The company informed their employees of the change too early on
What is a key performance indicator (KPI)?
A metric that demonstrates how effectively a company or team is achieving key objectives
A metric that helps identify high-performing employees
A metric that determines whether an employee can successfully perform a task.
When at work, whose responsibility is it to maintain a healthy safety culture?
Exclusively the leader
Exclusively the employees.
Both leaders and employees influence safety culture at work.
You have just witnessed your team member injure themselves on the job. However, your team member says they are fine. The injury seems serious. What is the most appropriate action to take?
Care for the injured team member and notify management immediately
Start filling out an incident report, since that should be filled out before assisting any employee with an injury.
Neither a or b.
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