Standing CT CPM Quiz

How would you demonstrate that a patient has arrived/is with the practitioner/has left the appointment?

AVL

XVL

AVD

If the letters AXVL are highlighted pink, what does it tell you about the patient?

Patient has information entered into 'critical' field in their personal details

Patient has booked online

Patient has outstanding charges

Before opening a diary, which button must you tick to display practitioners that don't currently have a diary open?

Reallocate diaries

Show inactive

Show holiday/sick

If you close a diary that has appointments booked within it, where will the appointments move to (from where they can be rescheduled or cancelled)?

Appointment Queue

Dashboards

Search Engine

What does 'Reallocate Diaries' do?

Move bookings to Appointment Queue

Move a diary and it's bookings to another date

Moves diaries to another room or practitioner

Which part of the system allows users to upload documents into a patient's account?

Paper Archive

Client Log

Document List

What do the small orange arrows at the top of a diary allow a user to do?

Reallocate a diary

Resize a diary

Add limits to a diary

How can you download an invoice so that it is available to print?

Click on the invoice number

Click on 'RTF'

Click on 'Post'

When a payment and invoice have been allocated, which two colours will they be highlighted when the reference number of either is clicked on?

Green and yellow

Red and blue

Purple and green

In the diary, if an appointment is highlighted green what does it mean?

The patient is paying for the appointment

The patient is not paying for the appointment

How do you print an individual practitioner's diary

Click on the P at the top of the diary

Click on the printer icon at the top of the diary

What is the name of the dashboard that allows you to see your system history?

My History

My Events

My Log

How do you book a busy in a practitioner's diary?

Click on a time slot

Click on 'Advanced Open'

Use the orange re-sizing arrows

How would you unlock another user's account?

My details -> unlock account

Practitioners/Staff -> click on user's name -> unlock account

Home -> Staff -> unlock account

If you want to create a task for a group of people, what is the terminology used for that group of people?

Task Queues

Task Teams

Task Groups

Where can you print an appointment confirmation letter from?

Patient account->Paper archive

Patient account->create letter

New Activity dashboard

Unlock and Upgrade

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