Service Desk Quiz

Why do users on the .local domain have a separate user account on the CSUK domain?

They have a linked mailbox which creates a disabled AD user on the CSUK Domain

So they can log in the UK website

Every user must have an account on the CSUK domain to be able to access ASP.net services

The account serves no purpose and is a legacy item in AD that is no longer required

What is the de facto authority on Usernames for Creditsafe employees?

All usernames are generated by ASP.net

The service desk administrators create all usernames using the first an last letters of the users name

As long as the username does not exist in AD its OK to use it

The Application Support team provide usernames for all new starters

When setting up a third-party user what must you do differently?

Create a username that begins oc-

Create a work order for a laptop

Set the primary sales base in ASP.net to external

You don't set the user up in ASP.net

Mail enable the oc- account with their external email address

Inform the security team as third-party users pose a high risk to the business.

What domains have exchange on them?

Csuk.creditsafe.com

Creditsafe.local

Creditsafe.se

Testnet.dom

What is the email domain for Users in Germany?

@creditsafe.de

@creditsafede.com

@creditsafegermany.com

@creditsafe-de.com

What is the email domain for users in in Cardiff Bay?

@creditsafe.co.uk

@creditsafe.com

@creditsafeuk.com

@creditsafebay.com

Remote users can connect to Creditsafe resources via:

What software does a user need to have installed on their computer to access the Creditsafe desktop or applications from the secure envoy portal?

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