Customer Communications

A colorful and informative illustration showcasing different customer communication channels, like email and mobile messaging, with icons for emails, smartphones, and campaigns.

Master Customer Communications Quiz

Test your knowledge of Customer Communications with our engaging quiz! This quiz is designed for anyone looking to enhance their understanding of communication channels, campaign creation, and security requirements.

  • 8 insightful questions
  • Multiple choice and checkbox formats
  • Instant feedback on your answers
8 Questions2 MinutesCreated by EngagingEmail678
What is your name?
To use Customer Communications entirely do you need any Security Tokens?
Yes
No
Which Channels are used for sending Emails to members?
Mandril
Message Bird
MailChimp
Which do you need before creating a New Campaign?
A Sandwich
Report
An inactive Campaign
Template
Correct Security Tokens
Which user do you need to know the User Groups of?
Super User
Legend User
Legendapiuser
Authorised User
Which field must be in one of the datasets to be used by Customer Communications?
First Name
Email
Contact Number
Contact Reference
Join Date
Marketing Preferences
How do I add more Field Mapping?
Back Office > Configuration > Customer Communications > Contact Field Mapping
Back Office > Customer Communications > Select a Campaign > Field Mapping > Add Field Mapping
To do a Message Bird test run what do I need to eneter?
Email
Mobile Number
Home Address
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