Work Roles Part 1
Tourism Work Roles Quiz
Test your knowledge about various work roles in the tourism industry with this engaging quiz! Explore the distinctions between direct and indirect employment, and learn about how different roles contribute to the overall tourism experience.
- Multiple choice questions
- Understand tourism job roles
- Improve your knowledge related to the tourism sector
Refers to those work roles/jobs that deal directly with the tourist.
Direct Employment
Front of House
Indirect Employment
Back of House
Refers to those work roles/jobs created as a result of the tourism industry but these people don’t deal directly with the tourist.
Indirect Employment
Direct Employment
Tourism Product
Everyone Concept
Every single person who has a work role in the tourism industry will influence the quality of the tourism experience.
Front of House
Everyone Concept
Direct Employment
Commission
Refers to the different parts that make up the whole industry.
Everyone concept
Tourist Product
Sectors
Wholesale
Those work roles in tourism where there is direct contact with the tourist
Direct Employment
Indirect Employment
Front of House
Back of House
Those work roles in tourism where there is little or no contact with the tourist
Front of House
Tourist Product
Everyone Concept
Back of House
Refers to anything that a tourist will require as part of their tourism experience.
Tourism Product
Everyone Concept
Direct Employment
Indirect Employment
Tourism centre's that promote their place (city, region) as a destination.
Wholesalers
RTA
Hotel Receptionist
I-Sites
A place a customer will go to make bookings for a proposed holiday
Retail Travel Agency
Wholesaler
I-Site
Concierge
Will purchase bulk advance reservations with airlines, hotels and sightseeing companies which is then offered as ‘packages’, usually in brochures,
Retail Travel Agency
I-Site
Waitress
Wholesaler
Amount of money a consultant in an RTA will earn when selling tourist product
Commission
Margin
Profit
Discount
This is a combination of airfares, accommodation and options of transfers and sightseeing passes/vouchers
Group booking
Tourism Product
Package Holiday
Wholesaler
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