Effective Communication in a Workplace Quiz
Mastering Workplace Communication
Are you ready to enhance your communication skills in the workplace? This quiz will help you understand the essentials of effective communication and its significance in fostering a positive work environment.
Test your knowledge and see how well you understand the different types and fun
- Importance of communication
- Types of communication
- Active listening techniques
- Effective feedback mechanisms
Why is communication important in a workplace?
It avoids confusion
It provides purpose
It builds a positive company culture
It creates accountability
All of the above
What are three types of communication? Select all that apply
Passive-Aggressiveness
Verbal
Non Verbal
Visual
Sarcasm
Workplace communication is important to your growth and success.
True
False
Messages, emails, and voicemails that are used to transmit information between individuals in an organization are known as _____.
Visual communication
Workplace communication
Nonverbal communication
managerial communication
Which of the following is NOT one of the three functions of communication in an organization?
Support
inform
Persuade
Motivate
When listening to someone what should you be doing?
Slouching
Paying attention and asking questions
Talking
Texting on phone
The flow of information from the receiver to the sender is called____?
Reverse communination
Feedback
Optimal learning
Receiver flow
After listening to a 10 minute oral presentation, the average listener has heard, comprehended, accurately evaluated, and retained about ____ of what was said.
25 percent
40 percent
50 percent
90 percent
Within an organization, it is NOT important to develop a healthy and beneficial communication process
True
False
Which of the following is an example of active listening?
Good eye contact
Listener shows interest in person
Listener has encouraging facial expression
All of the above
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