Email etiquette - take the quiz

An educational illustration showing a computer screen with an open email application, a checklist of email etiquette tips, and a diverse group of people engaged in a discussion about professional communication.

Mastering Email Etiquette

Enhance your professional communication skills with our engaging email etiquette quiz! This quiz covers essential aspects of writing effective emails that reflect professionalism and courtesy.

Test your knowledge on topics such as:

  • Proper email addressing
  • Attachment guidelines
  • Responding to challenging emails
  • Subject line importance
11 Questions3 MinutesCreated by PoliteWriter521
What should be the maximum number of recipients in a single email?
5
10
15
It depends on the context
When sending an email to someone for the first time, what information should you include in the subject line?
Your name and title
The purpose of your email
A catchy phrase
All of the above
Which of the following is considered rude in email communication?
Using all caps
Not using proper grammar and spelling
Replying too quickly
None of the above
How long should you wait before following up on an unanswered email?
24 hours
48 hours
One week
It depends on the urgency of the message
What should you do if you accidentally send an email to the wrong person?
Ignore it and hope they don't notice
Ask them to delete it
Apologize and explain the mistake
Nothing, it's their problem now.
Is it appropriate to use emojis in professional emails?
Yes, always
No, never
Only in certain contexts
It depends on your mood.
What should you do if you receive an angry or offensive email?
Reply with equal force
Delete it and forget about it
Take a deep breath and respond calmly and professionally
Forward it to your boss.
Should you use a professional email signature?
Yes, always
No, it's not necessary
Only if you're applying for a job.
What should you do before hitting "send" on an important email?
Proofread it carefully
Double-check the recipients and attachments
Make sure your tone is appropriate
All of the above.
Is it okay to send large attachments in emails?
Yes, as long as they are relevant
No, never
Only if you ask permission first
It depends on the file size.
How should you address someone in an email if you don't know their name?
Hey there
Dear Sir/Madam
To Whom It May Concern
Hello or Hi followed by their title (if known).
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