PPI/Plevin
PPI/Plevin Knowledge Quiz
Test your understanding of PPI and Plevin cases with our informative quiz! Discover key concepts and practices related to Payment Protection Insurance and how to navigate Plevin claims.
- 10 engaging multiple-choice questions
- Improve your knowledge on PPI and Plevin
- Get instant feedback on your answers
What is PPI?
Insurance that cover's you if you are involved in an accident or sick
Any insurance paid for on a Credit Card
Insurance only added to a Loan
Insurance only added to a Credit Card
What Redress Letters are we looking for when running a Plevin Case?
Full Redress, Tipping Point, No Redress Letter and Rejected Redress Letter
Tipping Point and Full Redress Only
Tipping Point, Rejection and No Redress
Rejection and No Redress
What is a Tipping Point Redress Letter?
A Redress Letter refunding up to 50% of the PPI premiums
A Redress stating the borrower might be entitled to a PPI refund
A Redress Letter refunding all of the PPI Premiums
What are the Limitation dates for Plevin?
Case must have started before 6th April 2006
Any Case taken out after April 2006 must be finished by April 2012
There are no limitation dates for Plevin
If the Case is taken out before 6th April 2007 must continue beyond 6th April 2008
What information must we have to run a Loan as a Plevin case?
Contract, Statements and Redress Letter
Contract and Statements
Application and Statements
Only Contract
Only Statements
What information must we have to run a Credit Card as a Plevin case?
Contract, Statements and Redress Letter
Contract and Statements
Application and Statements
Only Contract
Only Statements
When Entering the Redress into a Plevin/PPI+ details template do we include the tax on the refund?
Yes
No
When entering Credit Card statements - what type would be assigned to a Payment made at Argos?
Debited Charge - other
Debited Interest
Credit
Advance
What's the difference between Debit and Credit?
There the same
Debits increase the owed balance while Credit reduces the owed balance.
Debits decrease the owed balance while Credit increases the owed balance.
What types would you assign if there was a bounce payments in the statements?
Label the Credit a 'Credit' and the Debit 'Debited charge - other'
Leave both Blank
Label the Credit a 'Credit' and leave the Debit 'blank'
Leave the Credit 'Blank' and label the Debit 'Debited charge-other'
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