ITWS All Hands Game

A professional office environment showcasing various IT service support scenarios, with employees collaborating using technology, and visual elements representing the different IT services such as desktop support, change management, and mobile support.

IT Services Quiz

This engaging quiz is designed to test your knowledge of IT services and support functions within the organization. Whether you're a seasoned professional or just starting out, this quiz will help you reinforce and assess your understanding of key IT support categories.

10 questions covering various IT service areas
Interactive and informative
Perfect for IT staff and enthusiasts

10 Questions2 MinutesCreated by SchedulingTech42

Departments and Services


24/7 on-call support with a direct email and phone line for all executive IT support needs.
On-site support for non-critical business groups requiring on-site support that is unable to utilize self-service channels.
Manage daily discovery process to scan SRP infrastructure to create or update configuration items.
Facilitates the processes, information and tools that support ITS Change Management activities, including the weekly CAB meeting.
3rd party phone support primarily used for Microsoft products during business hours and overflow from OMC after hours.
Enterprise desktop and device support including imaging, software deployments and patch management.
Front line support for any hardware or software related issues on mobile workstations & smartphones. Including the ability to provide loaners for any issues requiring an extended service.
Device and asset management with full lifecycle processes and hardware repair.

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