COMMUNICATION SKILLS QUIZ (Pre-Training)
Enhance Your Communication Skills
Welcome to the Communication Skills Quiz! This interactive quiz is designed to help you assess your understanding of effective communication techniques.
By participating in this quiz, you will:
- Identify positive body language.
- Learn how to provide constructive feedback.
- Practice asking the right questions.
- Explore strategies for persuasive communication.
Which of the following is positive body language to use when speaking?
Fold your arms & cross your legs
Stand behind a podium & keep your body hidden
Keep arms open & use open gestures
Don't make eye contact
You're giving someone verbal feedback about some work they have completed that isn't up to standard: what should you do?
Point out everything that they did wrong
Base your feedback on what you have heard from others
Criticise them for their poor work
Suggest where improvements can be made and agree on a plan
Which of these is the best way to ask a question?
Use leading words to suggest the response you require
Use open questions that encourage a full response
Ask something that you wouldn't want to answer yourself
Only offer a yes/no response
You disagree with what someone has said: how should you react?
Get emotionally involved and have a long discussion
Be unreasonable and refuse to listen
Ask questions to learn more about their opinion
Stick with your perception on the situation
Which of the following will NOT help you to be more persuasive?
Mirror body language & tone
Talk about your own interests and goals
Use words that the other person agrees with
Make your aims appear weak to put the other person at an advantage
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