COMMUNICATION SKILLS QUIZ (Pre-Training)

A modern office setting with diverse people engaging in communication, displaying positive body language, with thought bubbles showing constructive feedback and open questions

Enhance Your Communication Skills

Welcome to the Communication Skills Quiz! This interactive quiz is designed to help you assess your understanding of effective communication techniques.

By participating in this quiz, you will:

Identify positive body language.
Learn how to provide constructive feedback.
Practice asking the right questions.
Explore strategies for persuasive communication.

8 Questions2 MinutesCreated by ListeningLeaf927

Which of the following is positive body language to use when speaking?

Fold your arms & cross your legs

Stand behind a podium & keep your body hidden

Keep arms open & use open gestures

Don't make eye contact

You're giving someone verbal feedback about some work they have completed that isn't up to standard: what should you do?

Point out everything that they did wrong

Base your feedback on what you have heard from others

Criticise them for their poor work

Suggest where improvements can be made and agree on a plan

Which of these is the best way to ask a question?

Use leading words to suggest the response you require

Use open questions that encourage a full response

Ask something that you wouldn't want to answer yourself

Only offer a yes/no response

You disagree with what someone has said: how should you react?

Get emotionally involved and have a long discussion

Be unreasonable and refuse to listen

Ask questions to learn more about their opinion

Stick with your perception on the situation

Which of the following will NOT help you to be more persuasive?

Mirror body language & tone

Talk about your own interests and goals

Use words that the other person agrees with

Make your aims appear weak to put the other person at an advantage

COMMUNICATION SKILLS QUIZ (Pre-Training)

Enhance Your Communication Skills

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