Module 7: The Call Flow
Mastering Call Flow: A Quiz for Real Estate Virtual Assistants
Test your knowledge on call flow techniques essential for Real Estate Virtual Assistants. This quiz will help you assess how well you understand the crucial aspects of engaging with leads and nurturing them effectively.
- 10 Engaging Questions
- Multiple Choice and Open-Ended Questions
- Immediate Feedback on Your Answers
What is the most crucial part of the call flow?
Opening Spiel
Pain points
Establish Rapport
None of the above.
What step of the Call Flow is the same as 'building connection'?
Determine their motivation
Establish rapport
Opening spiel
All of the above.
What are the 3 questions you can ask the lead to learn more about the reason behind their buying/selling?
Rapport questions, Pre-qualification, and e-mail address.
Criteria, Motivation and Pain points.
Pre-qualification, alternate contact number, determine time frame
Number of rooms, price range, time frame.
What minimum time frame should you consider a lead as a Nurture lead?
3-6 Months
1 week
1 Day
1-3 Months
This call flow is used for:
Inside Sales Agent Job
Transaction Coordination
Escrow
What type of question should you ask to determine the selling point?
Criteria
Pain Point
Motivation
Time frame
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