Email Etiquette

Which one of the following are professional salutations in email?
Hey guys, Hello what’s up?
Yo, Hi folks
Dear, Hello, Hi
All of these
Modern day emailing is just like texting. Using acronyms, leaving out punctuation, and relaxing grammar rules are increasingly acceptable ways to save time and keep it concise.
Completely True
Somewhat True
False
How will you make sure you are sending clear cut, polite, and professional emails?
Using spelling and grammar check
Proofreading twice
Using a proper subject line
All of These
If an email has been sent to BOS and 10 other people together, "REPLY ALL" is not necessary.
True
False
If an email has been sent to your personal company email and 10 other people together, replying to the entire group is not necessary.
TRUE
FALSE
An email signature is your choice. You can use the company standard template, create your own or just not put a signature at all.
TRUE
FALSE
Which sentence do you think is most appropriate in professional communication?
Thank you so much.
Thank you so much!!!
Thanks much!
Thank you sooooo much :)
There are times when Yes, No and Thank You are acceptable ways of replying to a work email?
True
False
Font choice plays an important role in crafting a work email. What is Signatures required font for all emails?
Calibri
Arial
Tahoma
None of the these
A customer has sent an email asking for a last minute catering order. You have confirmed with the caterer that they will be able to fulfill the order. Is this an appropriate resonse?
 
Rashan,
 
ALL SET!!!!!!!! CATERING WILL BE HERE......ON TIME AS REQUESTED!!πŸ‘πŸ‘πŸ‘πŸ‘
 

| Signature Flight Support BOS 

Yes
No
From: Boston 
Sent: 24 April, 2023 00:57
To: JBS Ops 
Cc: Veiga, Melissa; BOSVIP; Spadea, Diana (SFS-BOS) 
 
Subject: RE: JO: 47312/31 - HANDLING REQUEST @KBOS / SXKMA 
 
 
Look at above email, who would be the primary person to respond?
Melissa Veiga
Diana Spadea
JBS OPS
BOSVIP
Everyone
We strive to maintain professional communications with our customers. What is considered a timely response to an email? 
Before my shift ends
Within a few hours
Depends on how important I think the email is
Within an hour
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