Customer Service Excellence Quiz

A vibrant and engaging illustration depicting a diverse group of happy customers interacting with service staff in a warm and inviting store environment, emphasizing the idea of customer service as a sacred duty.

Customer Service Excellence Quiz

Test your knowledge about the importance of customer service and its impact on business. This quiz will challenge your understanding of why customers are integral to our success.

10 Multiple Choice Questions
Learn the true value of customer relationships
Discover key concepts that can improve service quality

10 Questions2 MinutesCreated by CaringCustomer42

Service to customer is service to _________.

ResQ

God

Atithi

CRM

"Our Grahak is the most important atithi in our ___________.“

Home

ResQ office

Premises

Godown

What is the customer to us ?

Enemy

Friend

Atithi

Ghost

Who depends on whom ?

Customer depends on us

We are Depends on customer

Option (A) & (B)

None if the above

Grahak is not an _______ to our business. Grahak is a ______ of it.

Friend , Family

Ghost , Family

Insider , part

Outsider , Part

Service to customer is service to Our Store manager .

True

False

Grahak is not an _________ to our work.

Progression

Interruption

Promotion

None of the above

"Our Grahak is doing us a favor by giving us an ______ to serve him."

Service

Opportunity

Option (A) & (B)

None of the above

__________ Devo Bhava….

Parents

Store manager

Department manager

Grahak

Our customer is our headache…..

True

False

Customer Service Excellence Quiz

Customer Service Excellence Quiz

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