Customer Service Excellence Quiz
Customer Service Excellence Quiz
Test your knowledge about the importance of customer service and its impact on business. This quiz will challenge your understanding of why customers are integral to our success.
- 10 Multiple Choice Questions
- Learn the true value of customer relationships
- Discover key concepts that can improve service quality
Service to customer is service to _________.
ResQ
God
Atithi
CRM
"Our Grahak is the most important atithi in our ___________.“
Home
ResQ office
Premises
Godown
What is the customer to us ?
Enemy
Friend
Atithi
Ghost
Who depends on whom ?
Customer depends on us
We are Depends on customer
Option (A) & (B)
None if the above
Grahak is not an _______ to our business. Grahak is a ______ of it.
Friend , Family
Ghost , Family
Insider , part
Outsider , Part
Service to customer is service to Our Store manager .
True
False
Grahak is not an _________ to our work.
Progression
Interruption
Promotion
None of the above
"Our Grahak is doing us a favor by giving us an ______ to serve him."
Service
Opportunity
Option (A) & (B)
None of the above
__________ Devo Bhava….
Parents
Store manager
Department manager
Grahak
Our customer is our headache…..
True
False
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