OBP 2
OBP 2 Settlement Quiz
Test your knowledge on the OBP 2 Paper Settlement process with this engaging quiz. It covers key concepts from booking to disbursement, ensuring you're well-informed and ready to excel in your role.
Features:
- 10 multiple-choice questions
- Immediate feedback on answers
- Enhance your professional knowledge
When is a file ready to be booked for a Paper Settlement?
Ready to Book note created in OBP
When file is sent to FMS
When FMS informs the solicitor
When solicitor calls to book
Who will book settlement for External Refi?
Solicitor
Broker
WBC/RRB
OFI
How to change settlement date of an External Refi?
Offer Letter Complete Email Settlements
OFI to change
Email Settlements after OFI Accept date and time
All of the above
Why is there a large amount missing from the disbursement? (XRO)
IT issue
Because file isn't fully settled and funds will be used for any shortfall ect.
To cover XRO fees
Funds incorrectly charged
When do we fill in call tracker?
Never
Only after first call
Only if we are able to fully ID
Always
When do we have a solicitor involved in a External Refi settlement?
If there is a change in the title
Always
Only if it's a paper settlement
Never
When is it appropriate to ask "Have I Answered All Your Questions?"
Never It's Stupid
Always
Depending on the Scenario
If the caller gives you a chance
How many Discharge Fees are charged in a XRO?
3
None
1 Per Title
1 by the OFI and 1 by Us
Who will return Surplus Funds to Customer after XRO settlement?
OFI
WBC/RRB
Solicitor
Broker
What is the name of the document sent to customer with disbursement breakdown?
Offer Letter
Loan Authority
Welcome Letter
Disbursement Letter
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