Housekeeping Assessment Test
Which of the following reports would a housekeeping manager use to determine the number of check-out rooms that need to be cleaned?
A. Room status discrepancy report
Occupancy report
C. Sales booking report
D. Scheduled maintenance report
During which hours of the day does the housekeeping manager have to schedule additional room attendants to provide turndown service for guests?
7 am to 9 am
B. 11 am to noon
C. 3pm to 5 pm
D. 7 pm to 9 pm
Classifying hotels in relation to __________ provides the best measure of the work performed by a housekeeping staff.
A. Location
B. size
C. Service level
D. Chain affiliation
6. In most hotels, the housekeeping department has very limited cleaning responsibilities in relation to:
A. Pool and patio areas
B. Exercise rooms
C. Kitchen areas
D. Management offices
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