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Day 2 - Help Centre

Mercari credits can be transferred to your balance
True
False
Users cannot use the same credit card on multiple account
True
False
What does KYC stand for?
Know Your Consumer
Know Your Character
Know Your Customer
Know Your Crime
You can change your bank account details via the app
True
False
What should a user do if they spot a prohibited item?
Do nothing
Contact the Police
Report to Mercari via the app
Report to Mercai via a phonecall
Mercari does not refund customers that have purchased prohibited items?
True
False
Which one of these items is prohibited on Mercari?
Perfume
Tickets
Makeup
Laptops
It is against Mercari's Policy to complete offline transactions
True
False
Mercari can change a users rating from Great to Poor
True
False
Which one of these is not a Mercari rating
Great
Fair
Good
Poor
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