Knowledge Check!
What is the tare for the cookie tin?
.43
.50
.45
.32
When does a customer receive a case discount?
When they purchase a case of a 365 product
When they purchase a case of an item that is on sale
When there is a quantity of 12
When the item is NOT a 365 product, and NOT on sale and there is a quantity that equals a case
What am I?!
Spaghetti squash
Lumpy pumpkin
Butternut squash
Yellowneck squash
When a customer asks you to break their $100 bill, do you......
Give them all $20's
Don't ask and give them whatever you feel is right
Send them to the customer service desk for assistance with leadership
Put the $100 in your apron
What type of daikon radish do we regurally keep in produce?
Do we offer a case discount on 3 wishes wine?
Yes!
Nope, Sorry!
Which of these items are always organic?
Red cabbage
Red potatoes
Lemons
Green cabage
Ginger
Russet potatoes
Tumeric
Pick the best response to: " I am a prime member but I have yet to link my phone number or download the app"
Give them the prime courtesy, no questions asked
Walk them through setting up the app at the register
Give them a prime flyer and direct them to customer service with further assistance if they want help setting up the app
Do you weigh salad dressing from the salad bar?
Nope, it's on us!
Yes, but don't forget to tare it! (0.1)
A customer thinks their item is priced incorrectly. What is your response?
Tell them thats too bad and charge them the price it rung up as
Give them half off the price it rings up as
If it is priced incorrectly, give them the item for free and expalin our 100% price accuracy policy
Get off of your register and check the listed price for the item
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