Human Factors
Human Factors in Aviation Maintenance Quiz
Test your knowledge on human factors affecting aviation maintenance with our engaging quiz. Whether you're a professional in the field or a student eager to learn, this quiz covers key concepts to enhance your understanding of safety and efficiency in the aviation industry.
Key Topics Covered:
- Human errors and accident prevention
- Regulatory requirements and safety policies
- Sensory perceptions and their impact on performance
A series of human errors known as also as a chain of events happened before until the accident occurred. In the events on maintenance level, the accident will not happen if we
Break the chain of error.
Break the chain of events.
Break the chain of events.
Are those conditions that affect human in the aviation maintenance work environment or can be seen as factors that affect human beings in all aspects of life.
Human Factors
Chain of Events
Shell Model
What are the 3 reason why we tackle about Human Factors?
Regulatory required by law, Safety, and Company Policy
Regulatory mandated by law, Prevention, and Safety
Regulatory requirements, Safety, and Cost
The original purpose of this is to teach flight crews about Crew Resource Management. Also, helps us understand the maintenance environment.
Human Factors
Shel
Shell
It refers such things as the rules and procedure of operation, technical manuals, and information to support system operation.
Life ware
Hardware
Software
It refers to tools, hangars, aircraft, building and other such physical things.
Software
Hardware
Life ware
What are the two distinctly different environments?
Physical work environment, political and social environment.
Physical work environment, political and economic environment.
Physical work environment, political and science environment.
This refers to human in groups, including such factors as teamwork, communication, group norms and leadership.
Life Ware
The 1st L
The 2nd L
This refers to human groups and individual human characteristics.
Life Ware
The 1st L
The 2nd L
Statistics shows the relatively safely of a system or airplane. Which is true?
If the safety rate remains the same while the number of departures increase, there will be fewer accidents.
If the safety rate remains the same while the number of departures increase, there will be an increased number of accidents.
Top 2 Maintenance influence on accidents and incidents?
Omissions and Incorrect Installation
Incorrect Installation and Wrong Parts
Omissions and Wrong Parts
What is Murphy's Law?
Anything that will go wrong will go wrong
Anything that may go wrong will go wrong!
Anything that can go wrong will go wrong!
What are the 5 senses?
Touch, smell, balance, sight, and hearing
Touch, smell, taste, sight, and hearing
Touch, smell, taste, sight, balance, and hearing
To taste something, you need the called sensors of the?
Mouth and Eyes
Mouth and Ear
Mouth and Nose
Who ensures the safety in a working environment?
Both
Employer
Employee
Myopia
Nearsightedness
Farsightedness
Long sightedness caused by ageing process begins after the age of 40.
Hyperopia
Nearsightedness
Long sightedness caused by ageing process begins after the age of 40.
Farsightedness
Presbyopia
Nearsightedness
Long sightedness caused by ageing process begins after the age of 40.
Farsightedness
Limitations of Eye Vision
Environmental, Physical/Medical and Substances
Environmental, Physical and Substances
Environmental, Hereditary and Substances
What are the 2 main task of the ear?
To provide hearing and balance and is made of outer, middle, and inner ear
To provide hearing and balance and is made of outer,and inner ear
Young individual audible range?
85 dB
20 Hz - 2, 000 Hz
20 Hz - 20, 000 Hz
The ear is most sensitive at about what Hz?
3000 Hz
300 Hz
150 dB
This wave can damage internal organs and is generally at 20 Hz.
Ultrasonic
Infrasonic
Supersonic
If exposure is more than 4 hours (short-term noise exposure) the limit is?
85 dB
80 dB
90 dB
Ear protection is worn at sound level above what dB?
85 dB
80 dB
90 dB
Damage to hearing can expected above what dB?
90 dB
150 dB
140 dB
The pain threshold is at what dB?
140 dB
150 dB
90 dB
In case of constant noise exposure, the natural protection of the ear temporarily is at what level of dB?
90 dB
80 dB
85 dB
Sensory Impressions are received here and stored temporarily for up to 2 seconds.
Attention
Signal and Input
Alertness
Information has been received; the brain concentrates on elements.
Signal and Input
Attention
Alertness
Assembles information in such a way that the environments become recognizable.
Alertness
Awareness
Signal and Input
Your brain combines information from the senses with your experience and your knowledge. Develops several solutions.
Decision Generator
Signal and Input
Alertness
The signals are received but they are not processed correctly.
Wrong Awareness
Awareness
Deception Awareness
Is imperative for repetitive actions and for learning new things, it serves as a store.
Long term memory
Short-term Memory
Memory
Has almost endless capacity and stores our knowledge, personal experiences, values and social norms, abilities and processes .
Short-term Memory
Long term memory
Memory
Serves as an interim store for information.
Memory
Short-term Memory
Long term memory
Stores factual knowledge such as language, rules, and formulas. The data is not ties to time or place.
Semantic Memory
Long term memory
Episodic Memory
Store experience, the corresponding circumstances are also stored at the same time as the event. Strongly influenced by personal experiences
Semantic Memory
Episodic Memory
Long term memory
Is a compulsive feeling of terror of situations or things.
Phobia
Fear
Abnormal fear of enclosed spaces
Phobia
Acrophobia
Claustrophobia
Abnormal, panic reaction to heights
Phobia
Acrophobia
Claustrophobia
Responsible means?
For traceability
Accountable for the tasks he has been given and not liable for his actions.
He/She takes the responsibility individually and within the group setting.
The permission is determined by the task and the qualifications of the individual to carry out this task.
May
Can
Will
The ability depends on may factors such as tools materials time and many other things
May
Can
Will
To complete the list, willingness.
May
Can
Will
Advantage of Group Responsibilities
Everybody feels responsible for the group result.
Several people carry the burden of responsibility.
Achieving the goal: that can result to unhealthy competition between teams.
Consists of persons working together to achieve a common goal.
Team
Group
Exchange of information between two or more people.
Communication
Cooperation
Encoding
Process in which the speaker sends his message correctly
Communication
Cooperation
Encoding
Are the commonly accepted practices within an organization.
Communication
Norms
Encoding
How to maintain a team?
Communication, Encoding, Coordination and Mutual Support
Communication, Supports, Coordination and Mutual Support
Communication, Cooperation, Coordination and Mutual Support
Maslow's Hierarchy of Needs
Fulfilment of basic physiological and psychological needs and the realization of individual potential.
Physiological, Safety, Love/Belonging, Self Empathy, Self-Actualization
Order of Maslow's Hierarchy of Needs from bottom to top.
From psychological needs, physiological and the realization of individual potential
Physiological, Safety, Love/Belonging, Self Esteem, Self-Actualization
This is something created by the people themselves
Culture
Peer pressure
Is the sum of attitudes, norms, roles, and social and technical practices concerned with minimizing exposure of employees, managers, customers, and members of the public to conditions considered dangerous or hazardous.
Peer Pressure
Safety Culture
What is the goal of safety culture according to James Reason's Definition?
Safety Culture
Matters of Safety
Maximum Safety
Lays down company policy, makes business decisions and has usually little direct contact with the employees and their work.
Middle Management
Upper Management
Team Leader
Serves as link between the upper management and the work groups or teams. They put directives into practice and are responsible for personnel planning in their respective areas.
Upper Management
Team Leader
Middle Management
In direct contact with the workers and their work. Differing leadership approaches are needed in various job areas.
Team Leader
Upper Management
Middle Management
Meet deadlines and minimize ground times
Peer Pressure
Time Pressure
If found using drugs, what will the European Agency do to you?
Suspension, Revocation, Limitation
Suspension or Revocation
Suspension and Revocation
Reaction to stress is called?
Stress response
Stressor
Is an event whether objective or subjective which affects a man.
Stress response
Stressor
A type of stress response, symptoms is moodiness, irritability or short temper and etc. That can lead to depression.
Cognitive
Behavioral
Emotional
Scheduled and non-routine maintenance tasks will not fit into planned "maintenance slot" is an example of?
Self-Imposed Pressure
Peer Pressure
Actual Pressure
Shift hand over will take too much time; therefore the "work" must be completed before the shift ends. Is an example of?
Peer Pressure
Self-Imposed Pressure
Actual Pressure
The process of thinking about and organizing the activities required to achieve a desired goal (in future).
Planning
Planning and Organizing
When arousal level is too low, our attention becomes?
Information will no longer be perceived and processed by the brain
Tries to focus on only the most important things.
Blunted and may deteriorate
Circadian Clock
Most active at 7 am and 9 pm
Most active at 9am and 7 pm
Most active at 9 pm and 7 am
What is REM?
Rapid Eye Movement
Recommended Eye Movement
Rapid Eye Mobility
What is the Recommended sleep duration?
8 hours
24 hours
Is a term that encompasses all aspects of rest and readiness for work.
Attention
Awareness
Alertness
A fatigue associated with temporary loss of sleep or temporary exhaustion from brief periods of too much physical or mental work.
Chronic
Acute
Cute haha
A fatigue that is a long term, and the recovery is low. Symptoms reoccur daily.
Serious Fatigue
Acute
Chronic
If you are taking a medicine for the first time, you should have how many hours of work before reporting to work?
10 hours
24 hours
8 hours
Correct color recognition
Depends on proper illumination
Depends on the eye of the person
Perception of Colour
This is the best for recognizing colors.
Artificial Lights
Mercury vapor lamps
Natural lighting
Poor rating for artificial light for perception of color but is the best when the focus is for light efficiency.
Natural lighting
Mercury vapor lamps
Candescent light
What does the holes in Swiss cheese model represent?
Gaps in the safety system
Ratatouille
Shell Model
Vibrations and Motions reduce performance and lead to fatigue and distraction. Our fingers and hands become numb as the result for the long run.
White Hand Syndrome
White Finger Syndrome
Snow White
Usually created by repetitive activities that must be performed when doing a certain check, during shiftwork or during any other short period of time.
Non-routine
Routine
Monotony
Is created by frequency and repetition.
Routine
Non-routine
Monotony
Is the technical field means - recognizing the stage of the system, forming a relationship between defect and modification, and predicting the possible effect on the other system.
Deception Awareness
Situation Awareness
Awareness
May involve listening attentively.
Understanding
Prediction
Perception
It indicates "Why is it so? Is it the way it should be?"
Understanding
Prediction
Perception
How will it develop? What effects can it have? Can also look back ask - What was the reason?
Understanding
Prediction
Perception
It represents the 3 main principles of every communication.
Transmitter, Receiver and Feedback
Speaking, Listening and Giving Feedback
Clear, Correct, Complete
Is a psychological and sometimes physical condition caused by some kind of stressor.
Stress
Fatigue
Pressure
Physical strength and mental ability are impaired
Stress
Fatigue
Pressure
It creates a sense of urgency that forces you to work at a pace faster than you are comfortable with.
Stress
Fatigue
Pressure
Anything that has potential to cause harm, ill health and injury, damage to property, products or the environment.
Hazard
Attention
Alertness
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