Tkmaxx ibi & Reprocessing

A colorful and engaging illustration of a retail store with various items organized on shelves, highlighting processes like tagging, markdowns, and damage control, with a background of happy staff interacting with customers.

Tkmaxx IBI & Reprocessing Quiz

Test your knowledge about IBI processes and reprocessing at Tkmaxx with our engaging quiz! Whether you're a seasoned employee or new to the store, this quiz will cover essential topics to ensure you understand operational standards.

  • Multiple choice questions
  • Fun and informative
  • Perfect for team training
28 Questions7 MinutesCreated by SortingShoes257
What should an IBI trolley have on it?
Selection of size cubes
Knife
Tagging equipment
Stapler
Waxing paper
Department specific supplies - belt hangers / boot clips
Tool box
Not quite perfect stickers
Damaged but adorable stickers
Safety gloves
Reticketing machine
Kimball gun
Scissors
Where should the ticket be facing on an item ?
Inwards, hidden in product
Outward Facing the customer
What is wax paper used for?
Waxing a surfboard
Cleaning a car ( wax on / wax off)
Cleaning a rail of dust or residue
Wrapping cheese
What is the hand-span rule ?
How many hangers you can carry
How to measure furniture
How much space should be on a rail. A hands width of space.
A large proportion of in store accidents are caused by damaged or poorly secured equipment what are some of the checks we do ?
Rubber stoppers on glass shelves
A long weight
Black nibs on prongs
Left handed screwdriver
What is the six digit number on a ticket called
Class
Matrix
Dil
Prem
Style
Scample
How can you tell a clearance item has missed a markdown
Guess
Ask a team leader
Week number on red sticker
Should you tag an item, if by tagging it will damage the product ?
Yes
No
Where do mismate shoes go?
Stay on shelf
Frontline
Fitting room
Stockroom rack.
In the bin
Damages cupboard
What should we do on men’s boxers with torn/ split packaging
Sellotape it up
Taken out of packaging and hung on hanger.
What are two ways you can tell an age restricted good?
Pink ticket
Green ticket
Yellow sticker
Orange sticker
CAUTION !
WARNING WARNING WARNING
How high should knives be displayed from the ground?
On the floor
Bottom shelf
Under a meter
Over a meter
What should sunglasses be labelled with
Snow protection
Water protection
Wind protection
UV protection
Where can you find information on stop presses? (Multi question)
Lounge
Frontline
Home department
Next
Stock room
System office
Lp office
Fitting room
What should happen to tickets older than 6 weeks?
Nothing
Put into 1st markdown using purge
For an item that has missed several markdowns, what do you do?
Put it to lowest price.
Put it to next markdown down list. Giving it opportunity to sell at most profitable price.
Full price again.
Nothing leave it
What is this code ? 051729
Part of a phone number
Coke cola product code
Dump code
Extension to system office
Which are different types of damage controls? ( multi answer)
Omni damage ( c+c)
Medical damage
Water damages
Delivery damages
General damages
Punitive damages
Store damages
Damaged returns
Can we markdown items that have minor damages for resale?
Yes
No
When would you give 10% reduction ? Multi answer
Missing button
Single mark
Split seam
Make up marks
Big rip
Light scratch
When would you give 20-30% reduction ? Multi answer
Broken zip
Large hole
Small hole
Deep scratch
Minor missing part
Dust
When can we offer large markdown 50 % discount, with manager approval? Multi answer
Major damage
Never
Large but repairable hole in fabric
Damaged but unused makeup
 
If a product is damaged what must it have on it ? ( 2 things)
Sellotape all over it
Damaged but adorable sticker
Gold pen
Lots of stamping stickers on it.
A brief description of damage
How do we dispose of damaged glass
In cupboard at frontline
In the bin
In a plastic bag
In a box with glass written on it
On the bottom shelf
Where do sharp products (knives / Scissors) go?
Bin
Frontline
Stock room
Lounge
Sharps bin
Fitting rooms
What do you do if your flowing stock and there’s items without tickets?
Nothing
Put it in stock room
Leave in hallway
Give to frontline with suitAble match for reticketing.
What colour is a Medium size cube ?
Blue
Green
Red
Purple
Yellow
Grey
What item is most likely not to have tickets attached from delivery?
Towels
Ladies tops
Men’s socks
Pet food
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