Set1
Email Marketing Mastery Quiz
Test your knowledge on email marketing strategies and best practices with our comprehensive quiz designed for marketers at all levels. Whether you're a seasoned pro or just starting out, this quiz will challenge and enlighten you.
Explore topics such as:
- Email Deliverability
- Segmentation Techniques
- Engagement Strategies
- Data Compliance
- Performance Tracking
When reviewing spam complaints from recent email sends, a marketer from Northern Troi Outfitters (NTO) identifies an email address that has consistently marked promotional email messages from NTO as spam. What should the marketer do to prevent the subscriber from receiving further commercial messages?
Use the complaint exclusion list on future sends.
Add the subscriber to the auto-suppression list.
Delete the subscriber from All Subscribers.
Norther Trail Outfitters (NTO) is warming up a new IP address primarily for a new product line. Initially, NTO wants to move some of its lower-volume transactional sends onto this new IP. Where should NTO update the IP configured for these sends?
Delivery Profile
Sender Profile
From Address Management
A healthcare marketer would like an email sent to patients as soon as they request 4 password reset for their account. Which journey type is the best solution for the marketer to set up?
A Multi-Step Journey
Transactional Send Journey
Single Send Journey
The dota team at Northern Trail Outfitters (NTO) has configured o data extension that contains all customer transactions within the last 90 days. NTO's marketing team would like to target customers who have purchased a camping tent or foldout camper in the last week; however, for this campaign, they would like to exclude anyone who has a ‘silver’ status. Which three tools should be used to segment this data?
Journey Builder Entry Source, Filter Definition, Segment Builder
SQL Query, Filter Definition, Journey Builder Entry Source
SQL Query, Decision Spit, Data Designer
A marketing intern forgot to remove [ron ArFRcvAL) from the subject line before sending an email to the company's largest audience. Which feature, if configured, should provide a warning prior to sending?
Content Detective
Subject and Preheader Validation
Subscriber Preview and Test Send
Norther Trail Outfitters allows non-registered customers to provide a phone number for open orders. The provided contact information is to be deleted after 30 days. Which feature provides a way to automatically maintain a data extension’s records?
Delete Filter Activity
Contact Delete
Data Retention Policy
Norther Trail Outfitters is sending a weicome email to a new group of customers. When the marketer deploys the email, no one receives it. Which configuration caused the send to fail?
Two fields with "EmailAddress' data type
Failure to choose the send classification
Incorrect Sending Relationship
Pee ten I cedar pe ae nae tea aa en ct llama their experience. NTO would like to apol by offering an to help imp: customer s. What should NTO do to automate the process of finding its affected customers?
Filter the data based on a specific date range.
Use Einstein Engagement scores to identify affected users.
Query the data using a specific date range parameter.
When reviewing spam complaints from recent email sends, a marketer from Northern Troi Outfitters (NTO) identifies an email address that has consistently marked promotional email messages from NTO as spam. What should the marketer do to prevent the subscriber from receiving further commercial messages?
Use the complaint exclusion list on future sends.
Add the subscriber to the auto-suppression list.
Delete the subscriber from All Subscribers.
A marketing manager wants to import the Not Sent extract into a date extension to leverage as an exclusion audience, Which steps should be configured within Automation Studio to accomplish this?
Tracking Extract > File Transfer > Import Activity
Tracking Extract > Import Activity > SQL Activity
Tracking Extract > Import Activity > Data Extension Extract
Norther Trail Outfitters recently purchased stock art to be used with its emails. However, given the sheer amount of content, locating images for specific campaigns proves to be difficult. Which solution should make locating appropriate images easier?
Configure Einstein Content Tagging to automatically tag stock art.
Import a metadata tag index for the stock art so the images are searchable.
Select categories and content type from the import dropdown when importing images.
Following @ batch email send, Northern Troil Outfitters wants to update an email link’s URL. Which action should be recommended?
Navigate to URL Expiration in Setup and update the URL.
Navigate to the email in Content Builder and update the URL.
Navigate to the Job Links tab in My Tracking and update the URL.
A marketing manager notices emails cluttered with images that are inconsistent with branding guidelines. Which step should they take to restrict the types of content within a content slot?
Configure restrictions within a Content Area for approved block types.
Configure Content Blocks to only be usable within approved templates.
Under user permissions, select limited template access.
Northern Trail Outfitters historically recered a bulk data file from a vendor once per day in its Marketing Cloud SFTP. The vendor is updating its sending cadence and will be delivering files over approximately eight hours throughout the day. The files will maintain the same naming ‘convention and include @ timestamp, Which update should be implemented to the automation to process the files as they are received while minimizing rework?
Replace the Schedule with File Drop and use a filename pattern.
Implement an API to start an automation with every file transfer
Replicate the automation and schedule them to execute every eight hours.
The marketing team wants to target subscribers with @ ‘thank you' offer for all subscribers who have opened an email in the past year, Wihich tool should they use to identify the subscribers to send to?
Total Opens measure
Open data view
Tracking Data Extract
A marketer at Northern Trail Outfitters is asked about whether there is an actual requirement of a dedicated IP to send emails. Wihat is @ key differentiator to get a dedicated IP rather than using 8 shared one?
Requirement to have Custom URLs on Cloud Pages
Requirement to have Custom URLs on images hosted in Marketing Cloud
Sending Volume > 250,000 Emails/Month fe
The marketing teem wants to split their primary customer dots extension into 10 seperate segments, to use for future A/B testing scenarios. Which feature should be used to easily segment the data extension?
Random Data Extension
Filter Data Activity
SQL query activity
A marketing manager identified an upcoming email campaign for their team to test different subject line voices. They want to first test with a pilot group and then send the winning subject line out to the remaining customers. How should Path Optimizer be configured to handle these requirements?
Tracking tab in Journey Builder
Overview tab in Email Studio
Pending tab in Content Builder
Northern Trail Outfitters (NTO) wants to be notified of any abnormal subscriber behavior with its ‘Weekly Deals’ email, Which feature provides notification badges to alert NTO of any performance issues?
Einstein Copy Insights
Einstein Messaging Insights
Einstein Engagement Scoring
Northern Trail Outfitters wants multiple business units to access the same date extension within its Enterprise 2.0 account. Where should the data extension reside to achieve this goal?
In the Synchronized Data Extensions folder
In the Data Extensions folder with sharing enabled
In the Shared Data Extensions folder
Northern Trail Outfitters (NTO) wants to be notified of any abnormal subscriber behavior with its ‘Weekly Deals’ email, Which feature provides noufication badges to alert NTO of any performance issues?
Einstein Copy Insights
Einstein Messaging Insights
Einstein Engagement Scoring
A marketer has started using Datorama Reports to enhance their email performance and engagement monitoring, Which feature should improve Datorama Dashboard usability?
Campaigns.
Sender Profile
Tags
Northern Trail Outfitters (NTO) wants to implement a single-audience dip campaign and then, over ime, create new versions with tests of random audience splits with different messages. Which tool should NTO use to accomplish these iterative tests?
Contact Builder
Automation Studio
Journey Builder
The marketing teem at Northern Trail Outfitters observed a bounce rate of 23% for their last email send. Which best practice should they follow to uphold their sender reputation?
Remove the bounced addresses before the next send.
Continue monitoring the bounce rate for changes.
Nothing — bounce rates up to 30% are acceptable.
Northern Trail Outfitters (NTO) has rolled out changes to its CTA button color. Where should NTO be able to see if there has been a lift in overall likelihood to click?
Einstein Engagement Scoring
Einstem Engagement Frequency
Einstein Messaging Insights
Northern Trail Outfitters recewes mighty files from its date warehouse to maintain opt-out compliance across multiple marketing platforms. These files contain only the previous day's opt-out updates. If a run fails, it must be manually rerun to maintain compliance. How should the notification be received f the data import is unsuccessful?
Automation Nobification Settings
Import Activity Noufication Settings.
Configured Alert Manager Settings
Northern Trail Outfitters sends out 50,000 emails on a Fnday. On Monday moming, the marketing team has to go through out-of-office and v to find to the email. Which feature should help the team?
Parameter Management
Reply Mail Management
Publication Lists
A marketer has scheduled an email that was approved in Content Builder Approvals by their manager, The marketer then receives a message from their manager that changes are needed and email approval has been withdrawn. What should happen with the scheduled send, if no other action is taken?
The onginally approved version of the email will send.
The send ts paused until approved again.
The send is cancelled when the approval is withdrawn
Northern Trail Outfitters (NTO) receives a daily file drop of customers whe have made recent purchases. NTO would like to send out a ‘thank you’ email the first time they show up in the file drop. How should Journey Builder be configured to meet this requirement?
Configure Journey Settings to ‘allow no re-entry.
Configure Journey Email Send to dedupe on email address.
Configure Journey Entry Event to ‘allow no re-entry.
Northern Trail Gutfitters (NTO) notices that some of its unsubscribe reasons are related to Reply Mail Managernent (RMM). NTO does not have RMM in its account. What contributes to these unsubscribe reasons?
List Unsubscribe header
Profile Center Unsubscribe
Universal Unsubscribe
Northern Trail Outfitters wants to monitor customer status while they flow through a post-purchase journey. Which configuration is required to make decisions on this data?
The status data is connected to the contact in an attribute group.
The Update Contact Activity is used to make status updates.
The entry source data extension has a primary key and subscriber key.
A marketer needs a quick count of records in o data extension with ‘Djibouti’ as the value for Country. What should they use to determine the number of matching records in the least amount of steps?
Filtered data extension
SQL Query
Data Filter
The marketing team wants to best various paths within a journey based on paremeters to assess the effectiveness of 9 new email campaign. Which tool should be used?
A/B Testing
Path Optimizer
Einstein Engagement Activities
Northern Trail Outfitters (NTO) is designing a journey for its Platinum loyalty members. There are more than 2 million NTO loyalty members, but only 100,000 of them qualify as Platinurn. NTO stores all loyalty member information in a single data extension. What is the optimal segmentation process that NTO should use to ensure only Matinum members receive the journey emails?
Use Automation Studio to query to population into a data extension.
Use Filter Contacts criteria in the journey entry source.
Use a Decision Split activity on the journey canvas.
Northern Trail Outfitters’ third-party point-of-sale software uploads order information in betches of large files. The timing wories throughout the day, Which feature should be used to accommodate this setup?
Triggered Automation
Scheduled Automation
Wait Activity
Northern Trail Outfitters (NTO) wants to simplify a journey that has a decision split prior to every email send to remove certain subscribers from the journey. What should NTO do to simplify the journey?
Ensure the Contact entry mode is No re-entry.
Use the Update Contact activity.
Utilize exit criteria for the journey.
Northern Trail Outfitters (NTO) wants to use Marketing Cloud's Subscription Center to allow subscribers to contro! Which types of emails they do NOT want to receive. NTO's audiences are contained in data extensions. Which object should be used?
Suppression Lists
Exclusion Lists
Publication Lists
Northern Trail Outfitters (NTO) needs @ quick listing of all email sends from the past calendar year across all business units, It should include basic metrics for each send. Which out-of-the-box report provides what NTO needs?
Email Performance Over Time
Email Sends by User
Account Send Summary
A marketer has created an event conficemation email which is sent to all registrants of their cooking-while-camping sessions. They use Connect to integrate to their CRM and want to update records directly when a recipient clicks the ‘Confirm RSVP button. Which automation solution should easily allow this action?
Automation Studio
Behavioral Triggers.
Journey Builder
A marketer for Northern Trail Outfitters needs to automatically refresh a filtered data extension prior to sending a daily email. What should a marketer do to automatically refresh a fikered Gata extension on a scheduled basis?
Configure the Send Activity to automate the refresh.
Use a Filter Activity in Automation Studio.
Activate Journey Builder to refresh the data extension.
Northern Trail Gutfitters’ marketing manager wants to schedule a report to be sent weekly to an AzureBlob regarding the performance of a holiday campaign. Which tool should they use?
Campaign Email Tracking Report
Datorama Fivot Table
Tracking Data Extract & file transfer
Northern Trail Outfitters’ customer base has high engagement on mobile devices, and a marketing intern is creating on email campaign tomorrow. Which mobile optimization option provides the quickest turnaround and easiest implementation?
Mobile Responsive
Responsive Aware
Mobile Aware
Trail Outfr cy 9 its brand guidelines and wants to ensure its emails ore accessible. Which best practice should the email designer follow to meet accessibility standards?
Build image-based emails.
Use contrasting colors.
Minimize whitespace.
A marketer needs to send emails to all 20 members of the creative team for proofing as part of an email campaign, Which Preview & Test Contert Personalization option should be used?
Based on Preview
Based on Subscriber Preview List or Data Extension
Based on Recipient Test Data Extension
Northern Trail Outfitters wants to use an Al-based approach to target subscribers who are not receiving too many emails but are engaging constantly with the emails sent to them. Which feature should help achieve this?
Einstein Messaging Insight
Einstein Engagement Scoring
Einstein Engagement Frequency
Leading up to various holiday seasons, Northern Tro! Outfitters (NTO) plans to include special events and content in its emails. This content will change throughout the year. What should NTO use to ensure the most up-to-date content is included in each email?
Reference Content Block
Einstein Content Selection
Dynamic Content Block
Northern Trail Outfitters’ marketing department wants to review last year's holiday engagement to this year's engagement. What should they use to access the historical engagement data?
Tracking Data extract
Audit Trail extract
SQL activity using data views
A marketer wants to send emails to segments that are created from multiple data extensions on a daily basis. The daily sends kick off o complex campaign with multiple messages in both Email and Mobile. Which action should they take to execute the campaign?
Use Journey Builder Recurring Entry Source, Messaging, and Flow Control Activities
Use Automation Studio Filtering, Messaging, and Wait Activities.
Use Automation Studio query for segmentation and Journey Builder for Messaging and Flow
Northern Trail Outfitters wants to ensure a group of subscribers never receives a promotional email, Which configuration ensures these subscribers do NOT receive these emails?
Configure Auto-Suppression list for the Commercial classification.
Add subscribers to the Account opt-out list.
Add an Auto-Suppression list to the default sender profile.
Northern Trail Outfitters is building an automation that should run as s00n 8s a process completes on the company's website. The process does not have access to SFTP. How should the automation be configured to run?
Tngger the automation via API.
Use a File Orop starting source.
Schedule the automation to run hourly.
Northern Trail Outfitters (NTO) is launching @ post-purchase campaign that emeils customers to ask for feedback on their most recent shopping experience. What should the NTO marketing team include in the email design to encourage a high response rate?
An Interactive Email Form that links to a confirmation page
A Salesforce Survey block called in by an AMPscript function
A call-to-action button that links to the feedback form
1 Trail Outfitters’ analytics team has req d data to power @ dashboard that can monitor the performance of emails across the company. Which Marketing Cloud fun ction should be used to get this data autornatically on a daily basis?
Google Analytics Integration
Tracking Extracts
Report Snapshots
Northern Trail Outfitters wants information on the email performance of an abandoned cart journey. Which Journey Builder resource provides data on all versions of @ specific journey’s cross-channel performance data?
Email Analytics Tile
Journey History
Analytics Dashboard
Northern Trail Outiitters (NTO) is going through IP address warming and would like to understand the metrics of the email sends on o domain level. Which out-of-the-box report should NTO use to get this information to refine to its sending methods?
Recent Email Send Summary
Email Sends by User
Email Performance by Domain
Northern Trail Outfitters wants to make sure important subscriber updates, such as unsubscribes, are reflected within the platform as soon as they happen due to regulatory concerns. What should be used to best achieve this in real time?
APIs
File Drop Automations
SQL Query activities
The website team at Northern Troi! Outfitters has noticed performance issues on the site when the marketing team sends promotional emails. What should the marketer do to prevent this problem?
Configure Send Throttling.
Segment email sends by domain
Use Delayed Delivery.
Northern Trail Outiitters is building o data extension that will store preference data for its subscribers. Which setting shouid be enabled to allow an SQL Query Activity to update the data extension?
Primary Key
Is Sendable
Nultable
Northern Trail Outfitters (NTO) wants to use customer engagement to automabcally send content to increase click rates in its holiday promotional email. Which feature should NTO use?
Einsten Copy Insights
Einsten Content Selection
Enhanced Dynamic Content
A customer requested Northern Trail Outfitters NOT record any chicks or opens performed by them, What should be configured to ensure compliance with this request?
Consent Management
DoNotTrack Attribute
Exchusion Script
An emoil marketer is creating an email to promote the new Northern Trai Outfitters mobile app. Which text should be used for the call-to-action button to drive the most engagement?
Our new mobile app
Download now
Download our new mobile app here
Northern Trail Outfitters wants to utilize an Amazon 53 bucket to import data into Marketing Cloud Data Extensions. What should be used to achieve this?
Ingest API
Import Wizard
Import Activity
A marketer has been asked to collect consumer information using Marketing Cloud for users obtained from social channels for future mailing, What should the marketer do to accomplish this?
Create CloudPages to collect and subscribe users.
Leverage Social Studio to capture email addresses.
Use Journey Builder to build an audience using Ad Studio.
Within Datorama Reports for Marketing Cloud, a marketer would like to create a mew act of reports for the organization that are custom and not available within the preconfigured reports. What should be created to achieve this?
A Dashboard
A Collection
A Dimension
Northern Trail Outfitters (NTO) sends a birthday coupon during the subscnber’s birthday month. NTO wants to reward the subscriber based upon engagement with the email and provide further messages based on that interaction. Which no-code features should be implemented to accomplish this?
Salesforce CDP and Einstein Engagement Scoring
Journey Builder and Engagement Split
Automation Studio and Query Activity
The CHO at Northern Trail Outfitters (NTO) hes tasked the marketer with tracking the performance of NTO's welcome and post-purchase journeys. Which action should the marketer take to evaluate journey performance?
Export the journey email analytics.
Define a goal for each journey.
Review opens and clicks activity summaries.
Northern Trail Outfitters is hining a third-party vendor to host a web page ted to a promobonal mveepstake. The marketing manager would like an email sent from Journey Builder as soon as the subscriber submits the form. What should be used to enter this subscriber into a journey?
API Event Entry Source
Contact Event Entry Source
CloudPages Entry Source
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