Telephone Etiquette
Mastering Telephone Etiquette
Enhance your communication skills with our Telephone Etiquette quiz designed specifically for professionals in the spa and salon industry. From greetings to appointment bookings, each question explores the nuances of customer interactions.
Test your knowledge and see how well you understand the proper etiquette to ensure a positive experience for both you and your clients. Key features include:
- Real-life scenarios
- Multiple-choice and checkbox questions
- Immediate feedback on your answers
Hello, good morning, thank you for calling Amaya’s Spa and Salon. This is Jeya's speaking, how can I help you?
Client
Therapist
Ok sir, thank you for that information. May I know which date would you like to make for the hot stone massage?
Client
Therapist
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