Admin Certification Review Part 2

A vibrant illustration of a professional workspace with a Salesforce dashboard in the background, showcasing charts and graphs, along with books related to Salesforce administration and certification.

Admin Certification Review Quiz

Test your knowledge and prepare for your Salesforce Admin certification with this comprehensive quiz! Designed for aspiring and current Salesforce Administrators, this quiz will challenge your understanding of key concepts and features necessary for effective administration.

Features of the quiz include:

20 engaging questions
Multiple choice and checkbox formats
Instant scoring and feedback

20 Questions5 MinutesCreated by ManagingMaster42

Which two types of records can be transferred from one user to another user during a mass transfer of account records? Choose 2 answers.

Related custom object records

Open cases

Closed activities

Closed cases

Universal Containers has purchased 25 new Salesforce licenses. How many users can a System Administrator create at the same time on the Add Multiple Users page?

A maximum of 25 users.

A maximum of 10 users.

An unlimited number of users.

A maximum of 5 users.

What are two Validation Rule Fields? Choose 2 answers.

Active Date

Owner

Error Condition Formula

Error Message

What are two capabilities of the content delivery feature of Salesforce Content? Choose 2 answers.

Associate the content delivery with a Salesforce record.

Password protect content deliveries that contain sensitive data.

Customize the URL assigned to the content delivery.

Encrypt certain content delivery files.

Which two statements about products and price books are true? Choose 2 answers.

Products without a price are automatically added to the standard price book.

A product can have a different list price in different price books.

Price books that contain assets CANNOT contain products.

The standard and list price for a product can be listed in multiple currencies.

What are two valid assignee options when configuring Case Assignment Rules? Choose 2 answers.

Case Team

User

Queue

Public Group

What are two features of Knowledge? Choose 2 answers.

Knowledge articles are always publicly available for customers.

Users can rate the helpfulness of articles.

Knowledge articles integrate with Service Console.

Any user can write and publish articles.

What are two considerations when configuring workflow rules? Choose 2 answers.

All existing records are evaluated when a new rule is activated.

Rules must be deactivated before using the Data Import Wizard.

Rules can be evaluated when records are created or edited.

Rule actions can take place immediately or can be time based.

In which two places should cases be assigned when case assignment rules are being set up? Choose 2 answers.

Profile

Queue

Contact

User

Which two actions can be completed with a workflow field update? Choose 2 answers.

Update the value of a field on a child object.

Select a formula field for a field update.

Change the record type of a record.

Apply a specific value to a field.

A system administrator wants to ensure that unique data is always input into a specific field. Which two field properties should be configured? Choose 2 answers.

Default Value

Unique

Data Type

Required

Universal Containers needs to upload 1 million new Account records to Salesforce. What should the Administrator recommend to perform this data upload?

Use the Data Import Wizard

Use an AppExchange app

Use the Data Loader

Contact Salesforce

Sales users need an easy way to let their colleagues know when they go on vacation. How should the Administrator accomplish this task quickly?

Enable "Out of Office Message" functionality in Chatter.

Enable Outlook Sync with Salesforce.

Use Process Builder to add the user's vacation dates to the department calendar.

Create a workflow rule to send an email alert about the user's vacation dates.

What are two valid use cases for Salesforce Communities? Choose 2 answers.

External partners can track the status of joint opportunities.

Internal users can replicate Salesforce automation without licenses fees.

External customers can gain full user rights to Salesforce.

External customers can track their purchases and open support cases.

Which currency is used as the basis for all currency conversion rates when the multiple currencies feature is enabled?

Corporate currency

Personal currency

Record currency

Active currency

Which three settings are controlled by a user's profile? Choose 3 answers.

A company has a complicated Sales process regarding its opportunities. The company has three different lines of business (Widget A, Widget B, Widget C) that each contain fields specific to that line of business's industry and customers. For each line of business, there is a specific set of fields that Sales users should see and a different set of fields that Marketing users should see. How should an Administrator configure Page Layouts and Record Types for the Opportunity object so that each team sees what it needs to see, without cluttered layouts containing unnecessary fields?

Create six Record Types (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C) with six total Page Layouts, one for each Record Type.

Create six Record Types (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C) with one Page Layout.

Create three Record Types (Widget A, Widget B, Widget C) with six Page Layouts (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C).

Create one Record Type with six Page Layouts (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, Marketing Widget C).

Which set of standard objects are children of the Account object in a many-to-one relationship?

Opportunity, Contact, and Case

Opportunity, Quote, and Conflict

Email, Quote, and Opportunity

Contact, Email, and Case

A series of new report folders has been created. Which set of folder sharing options are available in Salesforce Classic to assign these new folders to the appropriate Salesforce users?

Users, Public Groups, Roles, and Role and Subordinates

Managers, Profiles, Public Groups, Roles, and Role and Subordinates

Users, Managers, Public Groups, Roles, and Role and Subordinates

Profiles, Roles, and Role and Subordinates

Admin Certification Review Part 2

Admin Certification Review Quiz

More Quizzes