ZZCA Task Matrix
ZZCA Task Matrix Quiz
Test your knowledge on administrative tasks related to child support cases with our ZZCA Task Matrix quiz! This quiz features various scenarios that will challenge your understanding of the appropriate actions to take in different situations.
- 12 engaging questions
- Multiple choice and drop list formats
- Score your knowledge on administrative processes
Parent who are due support provided a new address for service of process. This is an Administrative Case. What task do you create?
ZZ10
ZZ07
ZZ05
ZZ01
Parent who are do support is requesting to waive arears on a Judicial order? What task do you create?
Parent who are due support has received a notice indicating funds should not have gone to her. However, she disagrees with the notice! What task do you create?
ZZ14
ZZ20
ZZ09
ZZ21
Customer webchat advising they have two jobs and both are being garnished. There is no need to collect payments from two employers. What task do you create?
ZZ01
ZZ13
ZZ12
ZZ20
Parent who owes support requesting a call back for a written agreement. What task do you create?
ZZ12
ZZ13
ZZ31
ZZ09
Customer requesting we resend ZOT1 packet. What task do you create?
ZZ02
ZZ24
ZZ10
ZZ23
Customer is requesting we resend OA11, OA12 and OA250 forms. What task do you create?
ZZ10
ZZ05
ZZ02
ZZ30
Parent who are due support advised the other parent has a Personal Injury claim. What task do you create?
ZZ12
ZZ14
ZZ16
ZZ18
Parent who are due support wants to waive arrears on a Administrative order. What task do you create?
ZZ10
ZZ05
ZZ30
ZZ07
Parent who are due support is requesting we resend ES56 and PO34 forms. What task do you create?
ZZ04
ZZ05
ZZ10
ZZ02
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