ZZCA Task Matrix

A colorful, modern graphic depicting a matrix with task categories related to child support and administrative processes, with icons representing different tasks and scenarios.

ZZCA Task Matrix Quiz

Test your knowledge on administrative tasks related to child support cases with our ZZCA Task Matrix quiz! This quiz features various scenarios that will challenge your understanding of the appropriate actions to take in different situations.

12 engaging questions
Multiple choice and drop list formats
Score your knowledge on administrative processes

12 Questions3 MinutesCreated by ManagingMatrix471

Parent who are due support provided a new address for service of process. This is an Administrative Case. What task do you create?

ZZ10

ZZ07

ZZ05

ZZ01

Parent who are do support is requesting to waive arears on a Judicial order? What task do you create?

Parent who are due support has received a notice indicating funds should not have gone to her. However, she disagrees with the notice! What task do you create?

ZZ14

ZZ20

ZZ09

ZZ21

Customer webchat advising they have two jobs and both are being garnished. There is no need to collect payments from two employers. What task do you create?

ZZ01

ZZ13

ZZ12

ZZ20

Parent who owes support requesting a call back for a written agreement. What task do you create?

ZZ12

ZZ13

ZZ31

ZZ09

Customer is requesting we resend OA11, OA12 and OA250 forms. What task do you create?

ZZ10

ZZ05

ZZ02

ZZ30

Parent who are due support advised the other parent has a Personal Injury claim. What task do you create?

ZZ12

ZZ14

ZZ16

ZZ18

Parent who are due support wants to waive arrears on a Administrative order. What task do you create?

ZZ10

ZZ05

ZZ30

ZZ07

Parent who are due support is requesting we resend ES56 and PO34 forms. What task do you create?

ZZ04

ZZ05

ZZ10

ZZ02

ZZCA Task Matrix

ZZCA Task Matrix Quiz

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