Noble Test Day 1
Noble Login Proficiency Quiz
Welcome to the Noble Login Proficiency Quiz! This quiz is designed to test your knowledge and understanding of the Noble login process, including the necessary tools and settings required for successful access.
Test your skills and see how well you know the following:
- VPN requirements
- Desktop applications
- Composer system settings
Which VPN is required to log into Noble?
Vpn.service.osu.edu
Vpn.ud.ohio-state.edu
Which desktop application is used to log into Noble?
Composer Launch Pad
Noble Web Agent
Harmony
Agent Station
Which option should you select in the Composer System Agent Screen?
Offline Mode
Use Floating Stations
Which Extension Type should be selected when logging in?
IP
Integrated
Phone
Other
True or False: Your full email is needed to log into the system.
True
False
When calls are available within the Group, which screen will the system automatically pull up once logged in?
Preview
Active Call
Pause
Deassigned
Which color indicates you're in preview mode?
Green
Red
Blue
Yellow
Which toolbar color indicates you are in an active call?
Green
Red
Blue
Yellow
True or False: TAS will automatically populate for each new account.
True
False
Which toolbar functionality will allow you to see how many active inbound calls are waiting to be answered?
Trace
Agent Report
Inbound Holds
Dial Now
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