Design Quiz Jan 2020
Design Knowledge Quiz
Test your knowledge of design and home furnishings with our engaging quiz! Answer questions related to popular brands, design techniques, and customer interactions. Whether you're new to the industry or looking to refresh your skills, this quiz is a great way to learn!
- Evaluate your understanding of top brands like Uttermost and Surya.
- Learn about the benefits of products like rug pads.
- Discover best practices for customer service in the interior design sector.
€‹What can you sell from Uttermost?
Rugs, Tables, Lamps
Wall Art, Lamps, Accessories
Rugs, Wall Art, Lamps
Lamps Only
What can you sell from Surya?
Rugs
Rugs and Wall Art
Wall Art, Lamps, Accessories
Rugs, Wall Art, Lamps, Pillows, Throws, Poofs, Accessories
What benefits do rug pads provide?
It protects the floors from getting dull over time.
It holds the rug in place.
It products the bottom of the rug from wearing down due to friction.
All of the above
€‹Where can we order Wall Art from? Select all that apply
Surya.com
Uttermost.com
Wendoverart.com
Wendover Comfort-Zone Catalog
A customer asks for a formal dining set - what do you do?
Tell them check la-z-boy.com
Give them the catalog to flip through
Ask about color/seating, then go to the Casegoods site to find a few options for them as they browse the rest of the store.
Pull up the Casegoods website and let them scroll through it on a computer
Tell them to check the Casegoods website on their phone.
A customer comes in and says "I'm getting ideas for a sectional. I think a 5pc will fit. I'm just getting started and I'm not sure if I want La-Z-Boy. I just bought a house in Irvine but I'm always here for work". Should we book them for an in-home? Select all that apply.
No. They live in Irvine. The farther the designer drives, the more money it costs La-Z-Boy. The further the designer drives, the higher the ticket should be.
No. They're not sure if they want La-Z-Boy. They're likely to take the design for ideas, then go without purchasing.
No. They could potentially be an in-store if they have measurements and we show them what La-Z-Boy offers. Give them the designer's info just in-case they decide to do a virtual consultation.
Yes. They'd be a great design candidate because their home is new.
Select the best design pitch.
"We offer free design. Someone can come to your house and measure."
"We have a designer that can make you a 3D floor plan. It will help you a lot!"
"We have our designer, Deja, who can come out to the home, measure, and make you a 3D floor plan. She'll also bring out the fabrics you like, because colors always look different in the home. She can also help you choose lamps, tables, and rugs so that you're sure everything fits the way you want. Let me introduce you."
"Deja over there can help you coordinate a full room. She can help with colors too. It's free but we do expect you to purchase".
Which one of these qualifies for an in-store design?
Carrie is getting a 4pc sectional and is pretty sure it fits. She does not have photos.
John is getting the natalie loveseat in the stock fabric. He knows the back wall is 9ft long.
Kristin is getting a loveseat, rug, coffee table, and throw for her apartment. She has photos of her apartment from her house-warming party last year.
Eric and his wife are getting a custom sofa and recliner for their 20’ x 18’ greatroom. They are firm about not getting a rug and coffee table because of their destructive toddler.
What is the style code for Uttermost?
UTT
URR
UTR
UTM
€‹Surprise Question!! Does PLT cover power?
Yes
No
{"name":"Design Quiz Jan 2020", "url":"https://www.quiz-maker.com/QPREVIEW","txt":"Test your knowledge of design and home furnishings with our engaging quiz! Answer questions related to popular brands, design techniques, and customer interactions. Whether you're new to the industry or looking to refresh your skills, this quiz is a great way to learn!Evaluate your understanding of top brands like Uttermost and Surya.Learn about the benefits of products like rug pads.Discover best practices for customer service in the interior design sector.","img":"https:/images/course1.png"}