Fraud Review
Fraud Review Challenge
Test your knowledge and skills in identifying and managing fraud scenarios in our engaging quiz. Designed for professionals working in fraud detection, this quiz will help you sharpen your decision-making and improve your response strategies.
- Assess your current practices
- Learn about effective fraud verification techniques
- Share your craziest fraud experiences with peers
A member calls in stating the account is fraud and the $99 charge is not verified, what steps do you take?
A member calls in to state that their Shipt information was changed without their knowing. Find the HUB article explaining how to handle this?
A shopper calls to verify a Target.com order for fraud. This order has a Roku TV and Apple Airpods in the order along with food. What is your assessment process?
A Shopper calls to verify a Meijer.com order for fraud. You determine it is fraud, but Meijer Guest Service is not open yet. How do you proceed?
A Fraud-Email alert populates with a change of address. You investigate and do not see any other accounts, but the zip codes are 6 states apart and there are high priced baby items on the order. How do you proceed?
A Fraud-Email alert populated with address, phone, and name change. There are two other accounts with trial abuse connected to this address, how to you proceed?
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