One Mile User Survey
One Mile User Connectivity Survey
Welcome to the One Mile User Survey, designed to gather valuable feedback on your experiences with our fibre internet services. Your insights will help us understand connectivity issues and improve our services.
- Share your thoughts on connectivity issues
- Help us improve our support services
- Contribute to better internet options for your community
Do you experience regular connectivity / network issues with your fibre internet package offered by One Mile?
Yes, regularly
Yes, but only intermittently
No, not enough to notice
If yes , how would you describe the effect on you daily?
Minor inconvenience
Noticeable irritation
Debilitating inconvenience
What do you use your internet for mainly ?
Work related purposes
Entertainment
Both
Do you receive helpful service from the One Mile support team ?
Yes
No
I haven't tried before
Do you feel that you would receive better service from another service provider?
Yes
No
Not sure
How would you rate your overall experience with One Mile ?
Would you support a decision to cancel the current contract with One Mile which would allow residents to make use of whatever service provider they want ?
Yes
No
I am indifferent to the idea
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