Commercial & Clinic Assist Knowledge Check
Commercial & Clinic Assist Knowledge Check
Test your knowledge on essential information related to our clinic and commercial operations. This quiz is designed to ensure you are well-informed about the procedures and protocols we follow.
- Assess your understanding of data input requirements.
- Confirm your knowledge of patient admission deposits.
- Evaluate your grasp on our nursing stations and services.
Why is it important to input the HOTEL & TOUR OPERATOR in the Marketing Data section in SAP?
For proper record keeping & data collecting purpose.
To assist the Clinic Assist & Commercial Department with their reports.
To generate accurate reports.
To bill patient is the correct currency
To know which Hotel/Tour Operator to update about their guest
All of the above.
What are the deposit needed for admission to our ICU ward and Regular Ward respectively?
If a patient present themselves at the hospital advising that the hotel is covering, what do you do next?
Ask if a letter was provided.
Check email to see if an authorization was sent.
Call the Property Nurse.
Call Commercial.
Any of the above.
Where do we have Nurses Station?
Westmoreland
Hanover
St. Ann
St. James
Westmoreland, St. James, St. Ann
All of the above
How many nurses stations do we currently operate?
10-20
Greater than 20
Greater than 30
We have nurses station at the Airport, Montego Bay Pier, Falmouth Pier and Ocho Rios Pier.
True
False
The property nurse at the hotel is only on property 9am-5pm.
True
False
In customer service, GMAT is important for us to:
Greet, Meet, Attend & Thank
Greet, Maintain, Ask & Thank
Greet, Meet, Ask & Thank
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