LP Quiz 1
LP Loss Prevention Quiz
Test your knowledge with our LP Loss Prevention Quiz, designed to enhance your understanding of loss prevention protocols. This quiz covers key concepts and best practices vital for maintaining store security and preventing loss.
Key Features:
- Multiple choice and checkbox questions
- Focus on real-world scenarios
- Immediate feedback on answers
Which of the following is NOT a good example of a recovery statement?
"Just so you know, we have a great Tee to go with that My Chem hat.â€
€œDid you know we have matching hats to go along with that Bracelet?â€
"I know you have earrings in your pocket, please give them to me."
"Did you find at least 3 buttons for the sale? I can hold them at the register for you so you can keep looking for more!"
As a manager, you can leave the store for your break when a breaker is there
True
False
What is the first thing to do when you see a customer conceal merchandise?
Get a higher ranking manager
Call DM/LP Manager
Contact mall security
Don't take your eyes off of them
Who's job is it to prevent loss in store?
Store Manager
Assistant Manager/Keyholder
Sales Associate
All of the above
What do we do with damaged product once it is bagged and processed in the POS?
Throw them out with today's trash
Take home what you like
Store it away for the next DM visit
Wait for the Store Manager to check it and throw it out
A sales associate can make a hold for another sales associate
True
False
Which of the following are part of a proper trash removal process? (Check all that apply)
A manager and if possible, a witness, visually inspect trash
Bring trash through sensormatic to check for sensored merchandise
Throw out any damaged product from that day
Physically inspect trash if there appears to be a sensor or product in the bag
If candy is open or expired, it's okay to eat it
True
False
Which of the following are part of the LP Audit? (Check all that apply)
Is the store properly following ADA guidelines?
Is the fitting room door secured?
Is there a fire extinguisher in the cashwrap and the backroom?
Is there a bloodborne pathogen kit and first aid kit in the bathroom?
Are bank deposits being done daily?
Is the Business Abuse Hotline poster up and visible?
While conducting a bag check, you see a bottle of hair dye in an associates purse. What do you do next?
Ask for a receipt
Take the hair dye and put it away with the rest of the hair dye
Let them leave, then contact your DM/LP manager
Terminate them on the spot
How many inches of space is the ADA requirement?
30"
32"
40"
36"
If you catch a customer stealing, you should bring them into the backroom to handle the situation
True
False
In the event of a violent incident in the mall, what should be the first thing you do?
Lock the doors
Call mall security
Tell all the customers to leave the store
Go to the backroom with the other employees
All shortages/overages over what amount need to be reported to DM/LP Manager/Sales Auditor?
$5
$25
$10
$20
It's okay to give away or take home product after it has been marked as MOS
True
False
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