NE ALM -1
ACDM Application Monitoring Quiz
This quiz is designed to test your knowledge and understanding of the ACDM Application and related monitoring practices within the HAL account. Whether you are a new team member or looking to refresh your knowledge, this quiz covers key topics that ensure smooth operations and system alerts.
- 38 carefully crafted questions
- Multiple choice and checkbox formats
- Ideal for team training and certification
In ACDM Application we monitor?
Departure/HUB
Arrival/Departure
Arrival/departure/SAM
SAM
What type of issue can be seen in ACDM?
013 Alert
TSAT delay mail
TSAT is received with respect to TOBT
All of the above
Steps to open AMS?
LHRMON010->Links-> LHRSQL007 & LHRSQL006
LHRMON100->Links->LHRSQL007 & LHRSQL008
LHRMON011->Links-> LHRSQL007 & LHRSQL006
LHRMON010->Links-> LHRSQL007 & LHRSQL085
Action needs to be taken when EDEN Application becomes Red?
Login to via RDP LHRSVR1015->restart parser.exe
Login to via RDP LHRSVR1005
Login to via RDP LHRSVR1005->restart parser.exe
Login to via RDP LHRSVR1105->restart parser.exe
Application's to be monitored in HAL Account?
AMS, ULTRAFIDS, Weblogic, Eden, HUB page, ACDM, Tumbleweed, Baggage, IMOC Page, HAL HPSIM, IDAHO, AMS, IDAHO, HPOV UNIX,SAM ,HAL HPOV,SAM,PASS 2
Tumbleweed, Baggage, IMOC Page, HAL HPSIM, IDAHO, IDAHO, HPOV UNIX,SAM ,HAL HPOV,SAM,PASS 2
AMS, IDAHO, HPOV UNIX,SAM ,HAL HPOV,SAM,PASS 2, IDAHO, HPOV UNIX,SAM ,HAL HPOV,SAM,PASS 2
All of these above
Types of reports is prepared in HAL Account and at what time each is fetched and sent to which Team
ACDM(Additional/Operational/Application), Pega Count,LHR dashboard, Net.tcp,HRCP & WRCP
ACDM(Additional/Operational/Application), Pass 2,LHR dashboard, Citrix daily,HRCP & WRCP
ACDM(Additional/Operational/Application), Pega Count,LHR dashboard, Citrix daily,HRCP & WRCP
ACDM(Additional/ Application), Pega Count, Merlin Checks, Citrix daily,HRCP & WRCP
The ACDM (Operational) Report is sent_____ times a day
6
5
7
4
The MERLIN Checks is done____ times a day
6
5
7
4
The Name of the Airport we Support in HAL Account?
Heathrow
Aberdeen
STAL
All of the above
CMDB is used for?
Monitoring Application
For performing Checks
To check Database/ finding detail of server
All of the above
In IDAHO Citrix , Ultra FIDS, we monitor
Monitoring critical alerts
Monitoring High alerts
Monitoring high/critical alerts
None of the above
In IB we monitor?
AFDS(Enabled)
AFBS (Enabled)
AFDS (Disabled)
AFBS (Disabled)
In Citrix Monitoring Page we monitor:
Data not updating
Server not responding to ping
Full- load on, System Shut down
All of the above
If any missing file is observed in OPM?
Log in to the pathcheck file is generated or not
Check file is generated or not
Log in to the path
None of the above
For performing Robocopy, we login to the server:
LHRSQL017
LHRMON017
LHRAPP017
LHRCTXAPP017
In Merlin Page, we monitor:
Missed Baggage’s
Unseen Baggage’s
Not loaded baggage’s
All of the above
In OPM we monitor:
Unprocessed files/ missing files
Missing files/Time Stamp Up to date
Unprocessed files/Data items
None of the above
Cluster Check is preformed after:
22:30 GMT
23:30 GMT
21:00 GMT
22:00 GMT
The server that should not be log off?
LHRMON006
LHRMON017
LHRMON010
LHRMON009
After checking the P2 alert if we find them as genuine alert then can we downgrade the priority of the incident?
No
Yes
Not Sure
If the P2 alerts are considered as false alerts that should be checked with which team before resolving?
No
Yes
Not Sure
If the services are not started from L1.5 that alerts should be checked with which team?
L2 team
L3 Team
SQL on call
MIM team
Do we need to check the ILO status for server down alerts before checking with the L3 team?
If the server is up no then need to check ILO or VM, if the server is down than you have to check ILO/VM and have to contact with L2 before L3 team
No need to check
Directly call L3.
None of the above
If we are not able to access any server from L1.5 bin that should be checked with which team?
L2 team
L3 Team
SQL on call
MIM team
How many Switches and Storage arrays we have?
20 & 18
32 & 10
14 & 20
13 & 19
How many EVA's are in HAL environment?
10
11
13
8
In regular basis which reports will do?
Capacity Report
Health Check Reports
3par Reports
All the above
What all commands used to do basic Health Check in switch?
Switchstatusshow
Fabriclog –s
Uptime
Switchshow
All the above
Why we are using backup?
To secure the data only.
To restore data only
To secure and restore the user data
All the above
Types of backup?
Full backup
Incremental backup
Diff backup
All the above.
What is incremental backup?
Only copies files that have changed since the previous backup irrespective of full or incremental
Only copies files that have changed since the previous backup if it is full only
Only copies files that have changed since the previous backup if it is incremental only
Only copies files that have changed since the previous backup if it is
Why we are using Tape backups?
Long term retention
Short term retention
Less cost
All the above
If a Group status shows Green color what it indicates?
Failed
Running
Completed
Decommission
Monitoring Tab indicates?
It will show status of success, failed, running jobs.
It will show only failed jobs
It will show only success jobs
All the above
Why we are using cleaning tapes?
To clean the tape drives
To clean the tapes
To clean the tape library
Both a and b
What is DPM? Why we are using DPM?
Data protection manager. To take all type of backups
Data protection management. To take disk backups
Data protection manager. To take tape backups
All the above
How can we check whether Disk space is available or not?
In Management tab disk space is available.
In Reporting tab disk space is available.
In protection tab disk space is available.
All the above
In which tab we will pull last 24 hours success/failures report?
In Device tab
Reporting tab
Monitoring tab
Both a and b
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