NEW INSURANCE
New Insurance Protocol Quiz
Welcome to the New Insurance Protocol Quiz! This quiz is designed to ensure that you understand the critical steps required when handling new insurance information. It's essential for maintaining proper billing and authorizations within our organization.
- Test your knowledge about updating insurance details.
- Learn who is involved in the process.
- Understand the importance of communication with the new insurance group.
When a patient presents new insurance and you update information, what should you do next that is critical?
Call the business office and notify someone insurance has changed.
Tell the patient to call the business office
Send an email to NEW INSURANCE GROUP to notify of new insurance
Nothing else needs to be done
How can I email NEW INSURANCE GROUP?
I don't know
I will need to create a group in my email that consists of particular people that need this information and name it NEW INSURANCE GROUP
I will hope it gets done for me
It's not my job
Who is part of NEW INSURANCE GROUP?
All the doctors and NPs
ALLUSERS
Aerieal Schugg, Cathy Hagene, Elizabeth Larson, Janice Burt, Jessica Hoppy, Joan VanGrinsven, Kate Luebke, Kim Rehfeldt, Laura Johnson, Maggie Obry, Stephanie Walecka
Everyone in the business office
Why do I need to do this step?
I am not sure....
I was told to...
To give me more work...
So that each area is alerted and can bill correctly / get prior authorizations.
If I still don't understand, who should I ask for help?
No one...
My parents...
My supervisor/manager
Anyone that is available...
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