Patient Account Services 101

A colorful illustration depicting a healthcare professional at a desk with patient account documents, a computer, and a phone, with a welcoming hospital environment in the background.

Patient Account Services 101 Quick Quiz

Welcome to the Patient Account Services 101 quiz! This interactive quiz is designed to test your knowledge about important information regarding patient account services within UMC. Whether you're new to the field or looking to refresh your knowledge, this quiz provides an engaging way to learn and retain key details.

Assess your understanding of policies and procedures.
Challenge yourself with multiple-choice questions.
Enhance your readiness for patient account service roles.

8 Questions2 MinutesCreated by HelpingHand303

Where can you locate your schedule?

Q drive, Department, EFS

Q drive, Department, Admitting, Patient Access, EFS

Q Drive, Department, Admitting, Patient Access, Schedules, EFS Schedule

Q drive, Department, Admitting, Patient Access, Schedules, EFS Team

When is the Attestation Form used? Where can it be located?

Missed clock ins/outs (intranet, human resources, forms)

To request time off (Q Drive)

To attest that you did your work (supplied by management)

To Attest you are a full time employee (on google)

Where can you make personal phone calls?

In the break room or designated break areas (on breaks or emergencies only)

At your work station as long as the call is under 5 minutes

In patient rooms

In the hall way as long as there are no patients

What is NOT acceptable attire under UMC's dress code policy?

Jeans on Friday with appropriate TEAM UMC shirt

Ripped Jeans

Crop pants (above the ankle)

Black/Gray dress pants/scrubs

Leggins, Stretch Pants, Athletic pants (as long as the color is acceptable)

No socks/stockings in patient care areas

Sandals or open toed shoes in patient care areas

Tennis shoes

Business casual attire

Patient Account Services 101

Patient Account Services 101 Quick Quiz

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