Patient Account Services 101
Patient Account Services 101 Quick Quiz
Welcome to the Patient Account Services 101 quiz! This interactive quiz is designed to test your knowledge about important information regarding patient account services within UMC. Whether you're new to the field or looking to refresh your knowledge, this quiz provides an engaging way to learn and retain key details.
- Assess your understanding of policies and procedures.
- Challenge yourself with multiple-choice questions.
- Enhance your readiness for patient account service roles.
Who is your immediate supervisor?
Damaris Bobbys
Paige Garland
Danny Espino
Tiffanie Fleming
Vivian Garcia Dominguez
What is the call off phone number?
702-383-3925
702-383-2350
702-383-7305
702-610-1555
Where can you locate your schedule?
Q drive, Department, EFS
Q drive, Department, Admitting, Patient Access, EFS
Q Drive, Department, Admitting, Patient Access, Schedules, EFS Schedule
Q drive, Department, Admitting, Patient Access, Schedules, EFS Team
When is the Attestation Form used? Where can it be located?
Missed clock ins/outs (intranet, human resources, forms)
To request time off (Q Drive)
To attest that you did your work (supplied by management)
To Attest you are a full time employee (on google)
Where can you make personal phone calls?
In the break room or designated break areas (on breaks or emergencies only)
At your work station as long as the call is under 5 minutes
In patient rooms
In the hall way as long as there are no patients
What is NOT acceptable attire under UMC's dress code policy?
Jeans on Friday with appropriate TEAM UMC shirt
Ripped Jeans
Crop pants (above the ankle)
Black/Gray dress pants/scrubs
Leggins, Stretch Pants, Athletic pants (as long as the color is acceptable)
No socks/stockings in patient care areas
Sandals or open toed shoes in patient care areas
Tennis shoes
Business casual attire
What best describes UMC's core values?
WELOVEPTs
R.E.S.P.E.C.T
ICARE4U
IWATCH
What is NOT one of the components of ICARE4U?
Identifying
Communicating
Asking
Respecting
Responding
Exiting
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