Despatch Quiz
Despatch Operations Quiz
Test your knowledge and understanding of the Despatch operations involved in processing visa applications. This quiz is designed for processing agents looking to ensure compliance with procedures and protocols.
Key Features:
- 6 Thought-Provoking Questions
- Multiple Choice Format
- Immediate Feedback on Your Answers
Does the processing agent place the order in 'Intention to Lodge' or 'Drop' status?
True
False
Does the PROCESSING agent need to match the Lodge Sheet with the relevant application
True
False
3) If the embassy or consulate charges a different fee after visa application is dropped off, the fee must be manually updated in INON by Despatch Agent.
True
False
If the embassy or consulate rejects the visa application, the processing agent must reassess the application.
True
False
INON will turn PURPLE when the Despatch team has completed the Order Drafting stage.
True
False
If payment is declined, we will still ship the passport to the customer
True
False
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