Effective Email Writing Quiz
Mastering Effective Email Writing
Are you ready to enhance your email communication skills? This quiz will assess your knowledge on effective email writing techniques and best practices. Whether you're a business professional or a student, improving your email writing can make a significant difference in your communication.
- Understand the importance of clarity and conciseness
- Learn about essential elements like salutations and signatures
- Test your knowledge of effective communication principles
Here's a short quiz to assess your knowledge regarding email writing before and after attending our training workshop.
Here's a short quiz to assess your knowledge regarding email writing before and after attending our training workshop.
To help ensure the message is complete one should use the 5W's checklist. The W's are: 1. Who? 2. What? 3. When? 4. Where? 5.Why?
A. True
B. False
Clarity in business communication requires emphasis on a particular message or goal rather than trying to achieve too much all at once.
A. True
B. False
A salutation is a word or phrase used for greeting a recipient business or personal correspondence.
A. True
B. False
An email signature is block of text at the beginning of an email message, which often contains the sender’s name and contact information.
A. True
B. False
For a message to be effective it needs to be:
A. Complete, polite, authentic, error free, clear, short, curt
B. Complete, accurate, definite, clear, polite, comprehensive
C. Relevant, considerate, truthful, general, clear, concise, emphatic
D. Complete, brief, clear, concrete, correct, considerate
Courteous messages will demonstrate which of the following: 1.Be sincere and tactful, thoughtful and appreciative. 2.Use expressions and terminology that show respect. 3. Use non-discriminatory expressions and ensure the message is unbiased. 4. Courteous messages take into consideration both viewpoints as well as feelings of the receiver. 5. Courteous messages are positive and focused on the audience.
A. 1 and 3 only
B. 3,4 and 5 only
C. None
D. All of the above
Which is not one of the 7 C’s of Communication.
A. Conciseness
B. Character
C. Correctness
D. Clarity
Which ONE is not a part of an email writing?
A. Subject line
B. Date
C. Carbon Copy
D. All of the above
Which of the following is a proper representation of an opening sentence of an email
A. I want to talk to you about our discussion last night.
B. Why didn’t you reply to my last email?
C. I hope you had a great start of the week.
D. Where have you been?
Closing Sentences will demonstrate which of the following: 1.offering assistance if needed 2. Thanking the sender/recipient for something that s/he is presumably going to do 3. Argument for a rejection/ delay 4. Waiting for someone 5. Awaiting for immediate response
A. 1 and 3 only
B. 2 and 5 only
C. 3,4 and 5 only
D. 1 and 2 only
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