Email Etiquette Quiz
Master Email Etiquette
Test your knowledge of email etiquette with our comprehensive quiz designed to help you navigate professional communication effectively. Learn the dos and don'ts of email writing, and enhance your communication skills.
- Assess your awareness of email etiquette
- Improve your professional communication
- Gain insights on common mistakes to avoid
Your e-mail behavior has the potential to sabotage your reputation both personally and professionally.
True
False
What is the maximum number of exclamation points, per row, in a business e-mail?
1
3
5
6
It is ok to open an old e-mail, hit Reply, and send a message that has nothing to do with the previous one.
True always
False
May be
Depends on the situation
How important is this statement? – “Your subject line must match the message”
Very Important
Not so important
Depends on the situation
Only for particular mails
What are the things to be considered while sending an attachment ?
Size of attachment
Labelling the attachment appropriately
Limiting the number of attachment to two
All of the above
If you're sending a message to a group of people and you need to protect the privacy of your list, you should always use
Cc
Bcc
To
All of the above
Which of these holds true while writing a professional email?
Keep it short and get to the point
State the purpose of the e-mail within the first two sentences
With ample amount of white space, so as to not overwhelm the recipient.
All of the above
Your e-mail greeting and sign-off should be consistent with the level of respect and formality of the person you're communicating with
True always
False
May be
Depends on the situation
You just finished an awesome power point presentation with high-def images for your client. Should you send it to the client’s inbox?
Yes
No
You just received a life-changing chain email titled “10 ways to transform your life.” Of course, you can forward it to everyone in office
Yes
No
How will you make sure you are sending clear cut, polite, and professional emails?
Using spelling and grammar check
Proofreading twice
Using a proper subject line
All of the above
Modern day emailing is just like texting. Using acronyms, omitting punctuation, and relaxing grammar rules are increasingly acceptable ways to save time and keep it concise.
Completely true
False
If an email has been sent to you and 10 other people together, replying to the entire group is not necessary.
True
False
In addition to times new roman, which of the following can be used in professional mails
Comic Sans
Tahoma
Lucida Handwriting
None of the above
An email signature is a reflection of your personality. Adding a life quote, all your social media links and emoticons to pep it up is perfectly fine.
True
False
What is the ideal business email response time?
Within the week
Within 6 to 8 hours
Within 24 hours Or as early as possible
When convenient
Which one of the following pass for professional salutations in email?
Hey guys, Hello what’s up?
Yo, Hi folks
Dear Ms/Mr, Respected
All of the above
New Update” is a perfectly fine example of a subject line.
True
False
Which sentence do you think is most appropriate in professional communication?
Thank you so much.
Thank you so much!!!
Thanks much!
Thank you sooooo much :)
A professional signature should be proper and should limit to maximum
5-6 lines
2-3 lines
6-8 lines
1 line
"Ma'am, I will not be in class next week because I am going out of town to visit family" is an example of a good Subject Line.
True
False
Why should you not type in all caps when writing an email?
Because it takes up more room and makes the email longer
Because it's tough on your keyboard
Because it's hard to read
Because it is equal to "yelling"
If you have a very large attachment to send, how should you handle it?
Just attach it and send it
Email your other party directly first and make sure their connection can handle a large download
Try and break it up into several smaller downloads if possible
Compress & zip it
Using return receipt requested (read receipt) should be reserved for unique instances where both parties need to know an email was read
True
False
Why is it not always a good idea to include italics, colors, and special fonts in email?
Some people don't like them
Some email programs won't support them and your recipient might not see them
They can send a message different than what your email is about
They can be unprofessional
_____ needs to be carefully considered when writing a business email.
Emoticons
Confidential information
The time of day
All of the above
What does NRN mean?
No Reply Needed
Need Response Now
Not Really Necessary
No Recipients Notified
Grammatical mistakes in a mail __________
Don't change the impression
Spoil the credibility of the sender
Shows that the sender doesn't have time for perfection
Are completely accepted
An email reply must answer all questions, and pre-empt further questions – If you do not answer all the questions in the original email, you will receive further e-mails regarding the unanswered questions, ____________________
It will waste your time & cause frustration because of repetitive mail transactions
It will develop the conversation & make the sender-receiver relationship better
{"name":"Email Etiquette Quiz", "url":"https://www.quiz-maker.com/QPREVIEW","txt":"Test your knowledge of email etiquette with our comprehensive quiz designed to help you navigate professional communication effectively. Learn the dos and don'ts of email writing, and enhance your communication skills.Assess your awareness of email etiquetteImprove your professional communicationGain insights on common mistakes to avoid","img":"https:/images/course3.png"}