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Customer Service

A friendly bank teller assisting a customer in a modern bank setting, with a clean and welcoming atmosphere.

Customer Service Experience Survey

Welcome to our Customer Service Experience Survey! Your feedback is invaluable as we strive to enhance our banking services. This quick quiz will help us understand how we are doing in terms of service delivery and overall customer satisfaction.

Rate your experience at our bank.
Let us know how often you use our services.
Share your thoughts and suggestions for improvement.

9 Questions2 MinutesCreated by HelpingHand321

Are you greeted/acknowledged when you enter the bank?

Always

Often

Seldom

Never

Is your business handled efficiently and in a timely manner?

Always

Often

Seldom

Never

Teller friendly and courteous?

Always

Often

Seldom

Never

Teller/ bank officer have knowledge of bank products and services?

Always

Often

Seldom

Never

Did teller/bank officer offer additional products?

Always

Often

Seldom

Never

Is bank facility clean and orderly?

Always

Often

Seldom

Never

How often do you use our online services?

Always

Often

Seldom

Never

Would you use electronic delivery of account notices and statements?

Yes

Comments/Suggestions

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