Accounts Department Quiz
Accounts Department Quiz
Test your knowledge in the Accounts Department with our comprehensive quiz tailored for enthusiasts of Oldschool Runescape and account management!
- 11 engaging questions covering various scenarios
- Multiple choice and open-ended questions
- Perfect for both beginners and experienced players
Which of these items on Oldschool Runescape is the most important to have in the title?
Arclight
Dragon Defender
Infernal Cape
Monkey Madness 2
If a potential customer asks if a Runescape account comes with gold what's the easiest way to check?
An Eldorado customer purchased a Customer account from us 5 months ago and is claiming that the account is recovered. This customer changed the email on the account when they purchased the account. What is the best course of action to take?
Apologize to the customer for the recovery and offer a refund
Ask the agent that purchased the account to contact the original owner. If no response replace/refund the account.
Provide the recovery information and if it doesn't work offer a replacement account/refund
Have the person that purchased the account contact the original owner. If unsuccessful provide recovery information and offer a discount on a future purchase.
Pure | 1322 Total | 94 QP | 75 Attack | 99 Strength | 1 Defence | 99 Range | 99 Magic | 55 Prayer | 90 Herblore | Firecape | Graceful [ChicksA2163] - Identify the 2 problems with this title
A G2G customer purchased a supplier OSRS account from us 8 months ago and is claiming that the account is recovered. This customer set an email on the account when they purchased the account. What is the best course of action to take?
Apologize to the customer for the recovery and offer a refund
Contact the supplier and ask them to recover the account. If unsuccessful try to first issue a replacement, then a refund.
Contact the supplier and ask them to recover the account. If unsuccessful send the customer the recovery information and offer a discount on a future purchase.
Ignore the customer because it isn't our problem.
Is this a good example of a correct note + selfie?
Yes
No
Is this a good example of correct ID Verification?
Yes
No
Is this a good example of a correct note + selfie?
Yes
No
Someone on PlayerAuctions asks if we can buy their account from them. What do we tell them?
Ask them to go to www.acckings.com and create a ticket. Let them know a representative there will help them.
Politely let them know we can't purchase accounts through marketplaces.
Purchase the account from them and have it listed on our websites.
Ask a Sales Representative how much to purchase the account for.
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