Common mistakes / setup specificities
Capacity Management Quiz
Test your knowledge on essential capacity management practices! This quiz covers crucial aspects of handling contracts, options, and communications in the hospitality industry.
Key topics include:
- Contract management
- Commission structures
- Software tools
- Handling offers and typologies
What must you not forget when closing a capacity on a loaded contract?
Email the loading about it
Email the content about it
Update Turbo
Update Turbo and Bong
What does 'DP Only mean'?
Only the 4 DP durations should be loaded
The contract can be published only with offers with flights
The content can put only one Display Picture in the photo carousel
The Default Brief must not be followed
When must we write 'Please don't follow the Default Brief' in the global comment?
When there are 2 airports
When the offers without flights must not be loaded
When there are options with a custom offers lists
When we make one typology per board type
What must we not forget when we change the minimum stays?
Do an update price
Tell the content exactly what we did and what they need to do
Do an update sale
Tell the loading exactly what we did and what they need to do
Which of these statements is true about options?
We must never change the name of an option duplicated from the last contract
The option's commission must match the hotel's commission
We can have several included transfer options
A 'restaurant' type of option can be applied per night
What is the name of the new software/tool used for transport?
Lemon
Plum
Pomelo
Cherry
Why do we sometimes need to create different typologies & groups for different capacities of the same room?
To make it appear better on the website
Because the stock is different for different capacities
To make it appear clearer on the supplier vouchers
To make sure the content can describe the different sized rooms
Why must we email the loading about changing the airport attached to a city or adding a second one?
Because the change will impact all hotels in the same city
Because they need to alert the transport team about the change
To make sure they have enough time to change it because it takes long
Which of these statements is NOT true about the button 'Update configuration' ?
It is used to update the repartitions
It is used to change the capacity display on the website (the black figures)
It is used to load a new capacity into bong
We don't email the loading after using it
Which expression is the odd one out?
Gross rate
Prix de vente
Prix brut
Prix d'achat
Why must we always make sure we are not working with a duplicate infrastructure/product ?
To make sure the supplier contact details are up to date
Because otherwise PIM would be empty for the content and they would need to create the content for the hotel all over again
So that we can duplicate the last contract in Turbo
So that the hotel shows in the correct spot on the map on the website
What should we do when we are missing the racks in the brief?
Ask the buyer for them in the chatter and put the product on hold until they reply
Multiply the room rate by 2 and use that as the rack rate
Select the 'price' display and leave the rack column empty
Select the 'Percentage' display and leave the rack column empty
How do we change the commission for all BUs on a loaded and shared contract ?
With an update price
With an update sale
It's enough to update Turbo
By emailing the loading
How do we update the check-in/check-out times?
Update Turbo
Update Turbo + Update sale
Update Turbo + Update sale + Email the content
Update Turbo + Email the content
Which way should we setup the single rate if the brief says 'Single supplement 60%' ?
'Price for the single room' and calculate the total for the single rate
'Price for the single room' and put the amount of the single supplement
'Single supplement price' and put the percentage
'Single supplement price' and put the total of the single rate
Where must we put the flight infos provided by the buyer?
Global comments
Edito + Global comments
In the flights section at the bottom of the product page
Directly email them to the loading team
What do we do when we see the error message which says 'Warning : Your travel window is not allowing the maximum number of nights'
Message the IT team
Extend the TW by a adding a week at the end of it
Delete the durations that don't fit in the TW
Remove the min stay + email the loading
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