SBC : 2021 AND BEYOND
SBC: 2021 and Beyond Quiz
Test your knowledge about Security Bank Corporation's strategic initiatives and values in this engaging quiz. Challenge yourself with 10 carefully curated questions that cover various aspects of the bank's operations and customer focus.
Are you ready to discover how well you understand Security Bank? Let's dive in!
- Learn about the bank's mission and values
- Understand the Retail and Wholesale Banking segments
- Enhance your knowledge on corporate strategies
He, in conjunction with the Board, takes the lead in the development and execution of the institution’s long term strategy with a view to creating shareholder value. This is supported by short-term and medium term business plans, which are products of thorough deliberation by Senior Officers of business and operating units, and reviewed and approved by the Board.
What is the mission of Security Bank Corporation
We enrich lives, empower businesses, and build communities through financial service excellence.
To become the most customer-centric bank in the Philippines.
To continually providing exceptional value to clients, guided by an exceptional vision and a mission to serve.
Investing in our customers means investing in what matters to Security Bank.
True
False
It is a more comprehensive electronic platform that will address the digital service requirements of Wholesale Banking Segment customers
CRMNext
Salesforce
DigiX
It is the corporate CRM platform that equips the sales team with a tool to effectively manage the origination and execution and allows the Wholesale Banking team to drive synergy across various sales group to robust account management system.
CRMNext
Saleforce
DigiX
The Retail Banking segment has five major strategic initiatives to deliver customer service to mass affluent market. Which of the following is included in its initiatives?
Customer value propositions for identified personas representing target mass affluents
Reimagine Customer journeys for target mass affluent
Expand cross-selling to existing customers through data analytics
Align channels for seamless customer experience of our target mass affluent.
To work even closer together for one common goal, which is to make our customer happy.
To invest in our customers, means investing in what matters to them.
All of the above
None of the above
True or False: Mass affluent is to Retail Banking Segment, as mass market is to SB Finance and affluent is to Wholesale Banking segment.
True
False
It is a self help channel which provides ready answers to HR concerns or the first point of contact for anything that is HR related.
Considered as the most crucial resource to drive the strategic ambition of Security Bank to become the most customer centric bank in the Philippines
Having a team ready to embrace change, pursue growth and take on the complex challenge of tomorrow is essential to SBC. Significant investment was made to upskill and equip the employees with critical skills through this platform/s.
Linkedin Learning
Google
Amazon
Enterprise Control Board
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