Bookings
Master Your Bookings Knowledge!
Welcome to the ultimate quiz on bookings management! Test your knowledge on the essential aspects of online bookings, classes, and resources. Whether you're a teacher, marketer, or just curious, this quiz challenges your understanding and reveals what you truly know about the booking system.
- Learn about resource management.
- Understand booking types and their requirements.
- Discover troubleshooting tips for common issues.
While Ad-hoc bookings require 2 locations to function correctly, 1 parent and a 2nd location which is linked to the parent resource, Class bookings require only one location to be set up. True or False?
True
False
I want to set up a online class, which Timetable style would I need in order for it to appear online?
Activity
Standard
Class
A customer has logged a ticket stating that their Ad-hoc classes are not appearing in FOH, yet they are able to book into the class online. What could cause this issue? Select Multiple if required.
You need a location with the "is online" option ticked
The sub-type has the wrong timetable style
You Require a second offline Sub-type to be ticked
You need to remove the Sub-type, save, and re-add the Sub-type to refresh the information
When creating a resource, the "Sub-type Dropbox" always uses the Sub-type of the activity or location you want to link it to? True or False?
True
False
On the bookings application all times are greyed out, which means I can't create any bookings. What could be a possible cause of this? Select Multiple if required.
The resource does not have an inventory item assigned to it.
The Activity has "is not bookable" ticked.
The resource does not have any availability set
The user Is looking at a past date
On the FOH application the error "The resource has no product associated with it" occurs. What could be a possible cause of this? Select Multiple if required.
The resource does not have an inventory item assigned to it.
The Activity has "is not bookable" ticked.
The resource does not have any availability set
The user Is looking at a past date
When creating a resource, the Linkages tab always uses the Sub-type of the resource you are currently creating? True or False?
True
False
What steps would you advise if a customer asked you how to delete a resource? Select Multiple if required
Remove Sub-types.
Remove Linkages.
Ensure that there are no classes/events currently booked using this resource
Un-tick "is bookable" and "Is Active"
Legend Recommends that you do not delete any resources.
Press the delete Button in the resources general tab
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