Salesforce qualifying cases (Test)

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Salesforce Qualifying Cases Quiz

Test your knowledge of Salesforce qualifying cases with this engaging quiz! Whether you’re a beginner or looking to brush up on your skills, this quiz will help you assess your understanding of essential Salesforce case management scenarios.

Multiple choice questions
Real-world scenarios
Instant feedback on your answers

15 Questions4 MinutesCreated by HelpfulGuide401

Berliner Sparkasse / Gify

	When a member wants a refund for a specific purchase, where would you find the card number (Card on file) used for that specific transaction?	Under the Transaction details tab	Under the details from web form tab	Under the related record and refund tab	All of the above

Peanuts / Gify

	True or false, If the member provides a doctors note due to injury or illness and they would like to place their membership on hold, the monthly hold fee can be waived?	True	False

Simon Rex / Dirt Nasty / Gify

	How much is the hold fee for a fitness membership?	Individual $25 Family $65	Individual $50 Family $25	Individual $60 Family $120	Individual $25 Family $50

Master Spas / Gify

	How old should a child be to be unaccompanied by their parents or guardians in the pool area?	12 and under	11 going on 12	13 and older	17-18

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