Business Communication - Direct Request

Writers should use a lead-in (like, I am writing to ask you about...) to prepare the reader for the request.

True

False

For a routine request, you should tell the reader why you are asking AFTER you've asked.

True

False

When responding to a request, you should begin with the good news or most important piece of information.

True

False

A good response will specifically reference the date of the original request. For example, I am responding to your email received on March 4.

True

False

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