Mock Quiz
Business Communication Mastery Quiz
Test your knowledge of effective business communication with our engaging quiz. Perfect for professionals looking to enhance their communication skills!
- 10 multiple choice questions
- Covers key concepts in business communication
- Instant feedback on your performance
In the context of business communication, the term Rumor Mill is also known as _________________?
Grapevine
Dishonesty
Formal Communication
Which of the following is necessary for effective communication?
The right people, the right environment, the right communication channel.
The right people, the right information, messaging in a timely manner
Therightpeople,oralcommunicationmedium,theright information.
Which of the following three options best describe the necessary steps effective oral presentation?
Discussing the presentation, planning presentation and finalizing the presentation.
Planning the presentation, writing your presentation and completing the presentation.
Planning the presentation, completing the presentation, receiving feedback.
Which of the following is not the proper use of euphemism?
Cheap products” as “bargain prices”
Elderly people” as “senior citizens”
Passed away” as “died”
Used cars” as “resale cars”
Which of the following is not a communication channel?
Thinking and acting
Speaking and listening
Reading and writing
None of the above
Lack of openness in communication can cause __________________.
Reduces management/customer satisfaction
Increases management work efforts
Enhances customer loyalty
Increases employee trust
Which of the following is a good example of horizontal flow of communication?
When employees give their supervisors reports listing their accomplishments during the last year.
When the department heads of marketing and research get together for a meeting.
When, at a party, the vice-president's secretary tells the husband of one of the employees about plans for layoffs.
E-mails can be used for external communications in which of the following situations?
In response to the email messages that you have received
When your audience accepts E-mails as appropriate
None of the above
Both of the above
A simple sentence consists of more than two main clauses.
True
False
Elements such as noise and distractions are highly essential for ensuring successful business communication.
True
False
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