Preguntas erroneas
Salesforce Administration Quiz
Test your knowledge on Salesforce administration with this engaging quiz designed to challenge your understanding of various concepts and best practices.
Whether you're a beginner or an experienced admin, you will find this quiz beneficial in:
- Enhancing your Salesforce skills.
- Preparing for certifications.
- Understanding practical applications in real-world scenarios.
Northern Trail Outfitters uses a custom object Invoice to collect customer payment information from an external billing system. The Billing System field needs to be filled on every Invoice record.
How should an administrator ensure this requirement?
Make the field universally required.
Create a Process Builder to set the field.
Define an approval process for the child.
Require the field on the record type.
The administrator for Cloud Kicks needs to give access to a new custom object with custom fields to more than one user.
Which two options should an administrator use to meet this requirement?
Add to manual sharing list
Assign permission set group to Users
Create a Permission Set
Edit organization-wide defaults
Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than two hours to an urgent Case queue and alert the support manager.
Which feature should an administrator configure to meet this requirement?
Case Escalation Rules
Case Dashboard Refreshes
Case Scheduled Report
Case Assignment Rules
The sales team at Ursa Major Solar has asked the administrator to automate an outbound message.
What should the administrator utilize to satisfy the request?
Process builder
Task assignment
Workflow rule
Flow builder
What are three Setting an administrator should configure to make it easy for approvers to respond to approval requests?
Update the organizations chatter setting to allow approvals.
Nable the organizations Email approval response setting.
Specify initial submission actions within the approval process.
Add the Items to approve component to the approvers home page.
Create a flow to automatically approve all records.
Universal container has a contact Lightning record Page with a component that shows LinkedIn data. The sales team would like to only show this component to sales users when they are on their mobile phones.
Filter the component visibility with User > Profile > name = sales User.
Filter the component visibility with Form Factor = phone.
Filter the component visibility with view = Mobile/Tablet.
Filter the component visibility with User > Role > Name = Sales User.
Cloud kicks wants to track shoe designs by-products. Shoe designs should be unable to be deleted, and there can be multiple designs for one product across various stages.
Which two steps should the administration configure to meet this requirement?
Create a Custom Object for shoe design.
Configure a Custom Lookup Field for shoe design on the product object.
Add a custom master detail field for shoe design on the Product Object.
Use the Standard Object for designs.
Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.
How should the administrator complete this requirement?
Auto – Response Rules
Validation Rule
Escalation Rule
Assignment Rule
The administrator has been asked to automate a simple field update on the account. When a support agent changes the status of the account to ‘Audited’, they would like the system to automatically update the Audited date field on the account with today’s date.
Which tool should the administrator use to complete this automation?
Approval process
Formula Field
Flow Builder
Validation Rule
Sales users at Universal Containers are reporting that it is taking a long time to edit opportunity records. Normally, the only field they are editing is the Stage field.
Which two options should the administrator recommend to help simplify the process?
Add a path for stage to the opportunity record page.
Use a Kanban list view for Opportunity.
Configure an auto launched flow for Opportunity editing.
Create a simplified Opportunity page layout.
Universal Containers requires a different Lightning page to be displayed when Accounts are viewed in the Sales Console and in the Service Console.
How should an administrator meet this requirement?
Update Page Layout Assignments.
Define multiple record types.
Assign Lightning pages as app default.
Create different user profiles.
At universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well.
Which are two considerations for enabling this functionality?
Collaboration groups are created automatically for every department.
Object layouts should be configured to include the groups related list.
The Add Record Action Must Be Configured In The Group Publisher.
An administrator needs to create a group to enable record sharing.
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