RDesk Skillz Check
RDesk Skillz Check
Welcome to the RDesk Skillz Check quiz! Assess your current skills and comfort levels with various RDesk tasks to identify areas for growth. This is a fantastic opportunity to enhance your abilities and contribute more effectively to your team!
- Evaluate your skills in processing tickets
- Identify areas for further learning
- Prepare yourself for future tasks
How comfortable are you with processing a Bin Check?
How comfortable are you with completing a Content ticket?
How comfortable are you with working on UPS tickets?
How comfortable are you with general RDesk tickets?
How comfortable are you with completing an audit?
How comfortable are you with processing TTs? (trouble tickets)
When a rep calls in, how comfortable are you with ZAW tasks? (issuing a new subsidy, enrolling a ZAW customer, general ZAW information.)
How comfortable are you with working RDesk Emails?
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