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Create an image of a professional office environment with invoices, calculators, and a team discussing billing adjustments, with a focus on team collaboration and financial accuracy.

Billing Knowledge Quiz

Test your expertise in billing practices and procedures with this comprehensive quiz!

Each question will challenge your understanding of various aspects of billing adjustments, payment discrepancies, and industry terminology. See if you can achieve a perfect score!

Multiple choice format
Covering essential billing topics
Score your knowledge against best practices

15 Questions4 MinutesCreated by BillingGuru123

Three is a Short Pay on an invoice due to the VMS Fee that is not in the client setup. What is the appropriate action needed to resolve the discrepancy?

Notfiy Account Manager of the discrepancy to verify TW

Create a credit memo to adjust invoice

Notify Billing Team of the discrepancy to verify TW

All the Above

A Reverse Billing system reflects a different amount to be paid due to having less Hours for lunches than Travelware. What should the first action taken be?

Create a Credit Memo Adjustment form to be approved

Verify the clinician Timesheet is a facility or Jackson and what which is required

Tell Payroll to deduct the overpaid hours

Notify the Account Manager

A Client makes a payment taking a EPD on items 45 days old. What steps shoul dbe taken?

Adjust for the EPD amount during time of payment to clear the account

Verify client is taking EPD on Invoices within Terms

Notify Billing/Collections to touchbase with client

ALL the Above

What does EPD stand for?

Expedited Payment Deposit

Elevated Premier Discount

Early Pay Discount

Easy Pay Deposit

What does MSP stand for?

Management Service Provider

Management System Program

Medical Services Provider

Medical System Portal

What does VMS stand for?

Virtual Machines Systems

Vendor Management System

Vertical Marketing System

Video management system

A Reverse Billing system reflects a different amount than Billed in Travelware due to Guaranteed Hours. The first step should be.....

Tell Payroll to deduct the overpaid Guaranteed hours paid to clinician

Create a Credit Memo Adjustment form to remove the Guaranteed hours.

Review Timesheet for notes and inquire AM/Payroll to verify Guaranteed hours were approved

Just add notes in Workday why there is a difference

A 2021 Invoice is deemed uncollectible and approved to write-off. In Workday you should

Enter Credit Memo coded to Prior Period Adjustments

Cancel the invoice in Workday

Send to Alyssa to process write off

Create Write off in WD on the invoice

Billing Adjustments for VMS corrections should be coded to

Client Fees/Discounts

Prior Period Adjustment

Nothing since it will be adjusted during the monthly Sweep Adj integration

Bad Debt Allowance

Payroll is notified of an overpayment, what should the next steps be?

Forward to billing for an adjustment to be made

Process Adjustment in ADP and notfiy billing

Call ADP to let them know an overpayment occurred.

All the above

There is a billing difference due to the client paying a different Sales Tax amount, what should be done?

Notify Nicole

Create an Adjustment to Prior Period Adj to clear account

Deteremine if rate is correct in WD and why the Sales tax is different.

Do nothing, the system will correct

A timecard was submitted late and a wire is requested, what should be the first step?

Ask Sheilda to send a wire for the Gross amount

Calculate Net Amount in ADP, enter in TW, then request wire

Tell Production the timecard is late and will not be processed until next week

Enter in Travelware, nothing else is needed

There is a short pay on an invoice over 30 days old. Billing has exhausted all research and dispute options, what is the next step?

Billing should call the client.

Billing should add notes to WD and notify Collections that action is needed

Create and submitt adjustment form to adjust off balance

Do nothing

What is the best way to communicate Invoice balance status to Collections and Cash Receipts

Send an email to let them know

Call them all teams to let them know

Add Notes via EIB

All the Above

If there is no Billing on customer account to apply cash receipt. The first step would be to

Email Billing Team to confirm Billing should be added

Email Payroll Team that they didn't pay someone

Create a Debit memo to apply the money

Do nothing and leave on Customer Account

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