Guidelines for Enrolment Operator and Supervisor on Quality of Enrolment
Quality of Enrolment Quiz
Welcome to the Quality of Enrolment Quiz designed for Enrolment Operators and Supervisors. Test your knowledge on the guidelines to ensure the accuracy and completeness of enrolment processes.
- 10 Engaging Multiple Choice Questions
- Assess Your Understanding of Enrolment Standards
- Perfect for Operators and Supervisors
In case of village, the address section should have:
Village
Block and town
State and Pincode
All the given options
In case of City, the address section should have: I. House number II. Colony/locality III. Area IV. City V. State VI. Pin code
I, II, III and IV
I, III, IV, V
I, II, IV and VI
All the given options
If the address section does not have Pin code then, the error that you should mark is 'Incomplete Address'.
True
False
The address section shows D/O whereas the photo is of a 8 year old boy. What type of error is this?
Possible GenderPhoto Mismatch
Incomplete Address
Possible Age – Photo Mismatch
Possible Relationshi p Mismatch
A resident approaches you stating that his father is ill and unable to come to the centre to give his details. What should you do in this case?
Ask the resident to get his father enroled once after he gets well
Ask the resident to bring the father's demographic and biometric details
Tell him that you cannot help him in such cases
Escalate the issue to your superior
Which of the following elements in the exception photo are not acceptable? I. Photo of Photo II. Celebrity Photo III. Web cam logo IV. Photo of animal V. Photo of the resident showing the exceptions
II and III
II, III and IV
I, II, III and IV
All the given options
One of the exception photo shows a picture of deity. What should you do in such case?
Accept the details
Send a mail to operator to click the right picture
Mark it as 'Human photo missing' error
It is not an error
The name of the city in English and in local language are not matching. However, all the other details are right. What would you do in such situation?
Correct the name of the City and accept the details
Inform the operator through mail about the erro
Mark it as 'Possible Error in Name/Address Transliteration' error
Escalate the issue to your superior
The exception photo shows image of a person with one eye covered. Will you Accept or Reject this image?
Accept
Reject
Possible Error in Name & Address is marked when address is not matching with the city or State given.
True
False
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